Bob Grimm Chevrolet
Morton, IL
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Used Car Experience I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and d I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and did not pressure us into purchasing the vehicle. He even let us take the car for an extended test drive to grab some lunch. I would highly recommend this dealer to anyone looking to purchase a new or used vehicle. More
Worst customer service EVER I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out of this vehicle. They said oh yes we can help you. Then when it came down to it, NUMEROUS times they said just give us a few more thousand dollars down and we can get you into the same type of car or we can make your payment higher with this car with more mileage or a cheaper car. I was even threatened by the owner if i went over his head that he wouldn't help and he was going to make sure of that. I called GM and it finally came down to Bob Grimm telling GM that, yes we gave him a chance for a buy back with trade. Yeah trade in for a junkier car with more mileage. I will NEVER EVER EVER buy a vehicle from them and people have asked about where to buy and I told them to stay far away from that dealership. I even had numerous problems with the service department, but that's another whole review. More
New Truck Purchase We had a great experience from the start to the end. We stopped in for a test drive and were greeted by Jon. He was very accommodating and informati We had a great experience from the start to the end. We stopped in for a test drive and were greeted by Jon. He was very accommodating and informative about the New Chevy Silverado's. We returned to trade and purchase and even though Jon was off that day Steve took over and made the experience a pleasant one. We got what we wanted on our trade and they washed and filled our tank on our new Silverado. Steve also took the time to get us all set up before we left the lot. We also received follow-ups to be sure we were happy with our purchase and to see if we had any questions. We highly recommend Bob Grimm Chevrolet More
Great out of state experience I had a great experience and never once stepped foot into their store. I live 4 hours from Grimm Chevrolet and they found me the car I was wanting. I had a great experience and never once stepped foot into their store. I live 4 hours from Grimm Chevrolet and they found me the car I was wanting. We negotiated my trade in over the phone and they sent a driver to deliver the car and pick up my trade in to my house. The service level I received could not have been better and they made the entire process simple! I don't enjoy the struggle of buying a car and trading in my existing car, but Grimm Chevrolet made the process simple and enjoyable!! I would highly recommend this dealership to anyone! More
Worst used vehicle buying experience ever! I bought a clean used truck only to drive it for two days to find all the lug nuts loose and one wheel stud broken. I took it back and it took three d I bought a clean used truck only to drive it for two days to find all the lug nuts loose and one wheel stud broken. I took it back and it took three days for them to fix I drive it one day and rechecked the lug it torque to find two wheel studs stripped out. More
Used Car Experience Purchased a 1996 Corvette from them. Dealership is 250 miles from me. Viewed and contacted them over the internet. Despite concerns over buying a 2 Purchased a 1996 Corvette from them. Dealership is 250 miles from me. Viewed and contacted them over the internet. Despite concerns over buying a 22 year old car, sight unseen, salesman Jacob Hill, meticulously, sent me photos with all defects circled with a marker, and a comperhensive narative regarding the overall condition of the car. He arrainged satisfactory financing. Upon my arrival to accept delivery, an issue came up with a major engine defect. The dealer ship fixed it immediatly. Back in Missouri the vehicle passed inspection and emmisions. I couldn’t be happier. Cudos to Jacob and the whole staff. More
My Malibu I saw this "Beauty" online and stopped in on a Sunday to see it. I was so taken by this car, I had to take a test drive. I went in on Monday following I saw this "Beauty" online and stopped in on a Sunday to see it. I was so taken by this car, I had to take a test drive. I went in on Monday following and told Steve Rice I wanted to test drive it. It is such a nice car, it has everything and more that I was looking for.I just had to buy it! Thankfully, my husband agreed that we couldn't pass on this car. After completing some of the paperwork, a couple days later, I drove it home! You just can't go wrong buying a car from Bob Grimm. This was my second car purchased through this dealership.I would buy again if the need arises. Steve Rice was very personable, professional, and he puts your mind at ease about buying a car. More
Excellent salesmen! I was looking for a specific model GMC Yukon and Jacob was able to find it within two days at a very competitive price! Thanks Jacob! I was looking for a specific model GMC Yukon and Jacob was able to find it within two days at a very competitive price! Thanks Jacob! More
New Equinox Steve Rice worked with me on trading my Ford Edge and buying the Equinox/ he was very professional and patient and knowlegible.. it was a good proc Steve Rice worked with me on trading my Ford Edge and buying the Equinox/ he was very professional and patient and knowlegible.. it was a good process/ More
"Quick and Fast Deal with Jon " Enjoyed working with Jon Rickettes was easy and honest. Walked in and wanted to test drive a certain car and he told me to take it for the day! That w Enjoyed working with Jon Rickettes was easy and honest. Walked in and wanted to test drive a certain car and he told me to take it for the day! That was exciting. I loved the car and getting to drive it on my own was the deal breaker. No other dealership offered this to me. My 2nd experience with Jon and both were excellent More