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Bob Gillingham Ford

Parma, OH

4.6
264 Reviews

8383 Brookpark Rd

Parma, OH

44129

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Showing 264 reviews

January 24, 2018

Service Fantastic service experience. Have been using the dealership for service for 2 years; they put the customer first. Prices are reasonable and the staff More

by Hanke1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Acker, Ken Miller, Mike Murad
January 20, 2018

Simple and hassle free Simple and hassle free. Made appointment on line, noted what the problem was and service depatment was waiting for me. Dropped off my car and had it More

by jeffd71673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murad
January 13, 2018

Great service I’ve been going to Bob Gillingham Ford since 2009. They have a great sales staff and service department. They do excellent work and are very customer More

by JZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Monske, Bill Maloney
December 29, 2017

Great service! I’ve been taking my ford vehicle to Bob Gillingham Ford for years. The main reason for my continued patronage is because of the great customer service More

by Rivera,Angelo 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Acker
December 29, 2017

Consistently Great Service The staff are always pleasant and helpful. I know my patronage is valued. In an era of forgotten customer service standards, Bob Gillingham Ford is More

by Happy Cleveland Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murad
December 27, 2017

Joe Witkowski--the BEST!!! Joe is simply the best Sales Consultant you can have! I live on the East side of town. When Joe moved to the West side, I thought I would lose him. More

by rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Witkowski
December 27, 2017

professional ...courteous Everybody at Bob Gillingham Ford from the sales staff to the service staff treat you like they would want to be treated. Very friendly....very courteo More

by curio1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Acker, Amy Manko
December 20, 2017

Excellent customer care The salesman (Pete Galiotto) made sure I got the vehicle I wanted, in a timely manner. The vehicle was ready when I came to complete the sale. All emp More

by Gramps3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Galioto
December 03, 2017

Service Great job!! I was in for routine maintenance. It was quick easy and the staff was super friendly!! Things were completed in a very timely mannor. More

by KNeld
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Acker, Eric Asvestas
November 29, 2017

Tire replaced Great service and nice service advisor. Very timely quality work finished when it was promised. Love dealing with this dealer and would recommend to o More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murad
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