Bob Gillingham Ford
Parma, OH
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Great service Great transaction friendly and courteous staff thank you would definitely buy here again close to home great price knowledgeable sales associate clean Great transaction friendly and courteous staff thank you would definitely buy here again close to home great price knowledgeable sales associate clean dealership thanks again More
Service department I was having trouble with my 2014 Ford Explorer and the service department along with the help of Joe in the Body Shop get me in and took care of the I was having trouble with my 2014 Ford Explorer and the service department along with the help of Joe in the Body Shop get me in and took care of the problem right away. I didn’t purchase my truck there but I will definitively be purchasing from them in the future. They take good care of their customers. More
Goes above and beyond This dealership goes above and beyond to find any credits that's available to get a discount. These were discounts above the x plan. The sales people This dealership goes above and beyond to find any credits that's available to get a discount. These were discounts above the x plan. The sales people are awsome especially Bill Maloney. I especially liked picking up my car and completing the paperwork in less than 1 hour... on a Saturday. A big thank you to Bill maloney for making this go smoothly at the end. I am a repeat customer with Bill. More
Great Service Department The service department is great. Mike Murad is very knowledgeable and makes sure you are kept up to date on all service issues. Great service always The service department is great. Mike Murad is very knowledgeable and makes sure you are kept up to date on all service issues. Great service always!! More
Great experience!!! Best customer service! Everyone works with you and is on the side of the customer to get you a great quality vehicle!!! Really really enjoy my new Esc Best customer service! Everyone works with you and is on the side of the customer to get you a great quality vehicle!!! Really really enjoy my new Escape! Dave Zudell was very helpful! More
Excellent service Everyone that we dealt with at Gillingham Ford was professional and courteous. We have purchased several vehicles through Pete Galliotta and he is alw Everyone that we dealt with at Gillingham Ford was professional and courteous. We have purchased several vehicles through Pete Galliotta and he is always very Knowledgeable and responsive to our needs. Overall a great experience! More
Excellent experience Service was completeld expeditiously and all services were completed to my satisfaction. I will continue having service done at Gillingham Ford. I lik Service was completeld expeditiously and all services were completed to my satisfaction. I will continue having service done at Gillingham Ford. I like getting reminders also via email More
Super salesman—Pete Galioto I am a 25 year customer of Gillingham/ Pete Galioto, sales agent. I have always trusted Pete because he is soft spoken, totally knowledgeable about t I am a 25 year customer of Gillingham/ Pete Galioto, sales agent. I have always trusted Pete because he is soft spoken, totally knowledgeable about the product including annual changes, accurate without exaggeration in his product description, and he seems to anticipate your concerns about customer need versus cost versus model. Pete makes the expensive experience tolerable and satisfying. Pete never pressures, but assists in the decision making process. He is a joy to work with. Matt in finance was organized and very professional. More
Fast and Friendly From the receptionist to the accounting department team at Bob Gillingham is the realdeal! Salesaman answered my question in a professional and timely From the receptionist to the accounting department team at Bob Gillingham is the realdeal! Salesaman answered my question in a professional and timely manner. Accounting Department walk me through the process line by line. Seamed like I was in and out in a matter of minutes. Would highly recommend working with Mike, Matt, and rest of team. Good people are hard to find!!! More
Service Department Staff is Friendly and Helpful. Work was done when promised. From the time you drop off your vehicle until the time you pick it up the all the staff w Staff is Friendly and Helpful. Work was done when promised. From the time you drop off your vehicle until the time you pick it up the all the staff was friendly and helpful. More