Bob Gillingham Ford
Parma, OH
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SO Good you will want to slap your momma This dealership is by the far the best dealer I have ever dealt with. I am in the car business and understand the ins and outs and scams they like to This dealership is by the far the best dealer I have ever dealt with. I am in the car business and understand the ins and outs and scams they like to pull. Mike was straightforward and didn’t give off that sales person persona. He was genuinely a super person to deal with. It was also nice to have the owner introduce himself to my wife and child. I didn’t get to say thanks but she was treated with respect and that’s good enough for me. It was well worth the four hour drive out to this dealer. I will most certainly reach out to Mike in the future for any car purchase new or used. The Explorer we bought was Uber clean. Bob Gillingham doesn’t buy junk cars!! 10/10 Service. Thank you!! Thank you!! More
Scott economy The staff is great and very helpful especially scott economy! Thanks again this is my second vehicle from them and i will continue to use them thanks The staff is great and very helpful especially scott economy! Thanks again this is my second vehicle from them and i will continue to use them thanks More
Excellent Service My salesman, Scott Economy, was extremely helpful during our car selection process. His knowledge and ability to answer our questions made us feel ve My salesman, Scott Economy, was extremely helpful during our car selection process. His knowledge and ability to answer our questions made us feel very comfortable during the entire sales process. We are extremely happy with our new Fusion Hybrid, as well Scott's enthusiasm, and we will be recommending Bob Gillingham Ford to our friends and family. More
Poor service dept. Had a problem with the transmission on our 2015 Escape,Shifting was jerky,The service dept. said well there is nothing on the the computer about it so Had a problem with the transmission on our 2015 Escape,Shifting was jerky,The service dept. said well there is nothing on the the computer about it so there was nothing they would do.I know better Iv'e been driving for 30 years.At the time there was class action lawsuit about transmission problems on this model.They talked to me like I was silly. They are xxxxxxx.Never buy a car from them again. More
Definitely worth the drive!!! My wife and I drove 5.5 hours to view a vehicle that we saw on line. We called on it and were given all information including pictures. The salesman w My wife and I drove 5.5 hours to view a vehicle that we saw on line. We called on it and were given all information including pictures. The salesman was very professional and courteous. He assured us it would be worth our trip to see the vehicle. He was right. Awesome! When we got there, the vehicle was cleaned and fueled ready for inspection. We met Mr. Gillingham and was welcomed with a great handshake and smile. Everyone was great and I highly recommend everyone to go there for their vehicle purchase. The financial manager was awesome as well. He made everything easy. Thank you all at Gillingham Ford. You are all awesome!!! More
My experience was very good. The work was very well done , and In a timely manner. I was satisfied with my experience. I recommend Gillingham's without hesatation. Their service The work was very well done , and In a timely manner. I was satisfied with my experience. I recommend Gillingham's without hesatation. Their service techs are very good. More
Joe the body shop manager/the scammer They did such a bad job on my car I had to take it back twice so they can fix their mistakes. The second I picked up my car their was chip of paint on They did such a bad job on my car I had to take it back twice so they can fix their mistakes. The second I picked up my car their was chip of paint on my driver side door he didn’t want to resolve this like a manager should instead he called the cops an had me an my 6 year old son escorted off the property.. all I wanted was to talk to someone higher than him they are complete liars and scammers just be carful an always take pictures before leaving your car their More
Service Their service center is top notch the work is high-quality and the turnaround time is very low I bought the car from there but services what keeps m Their service center is top notch the work is high-quality and the turnaround time is very low I bought the car from there but services what keeps me going back More
Service department is top notch I need to bring my car in every month for an oil change, due to the frequency of how much I drive, and tires and brakes also happen pretty much once a I need to bring my car in every month for an oil change, due to the frequency of how much I drive, and tires and brakes also happen pretty much once a year. Bob Gillingham always takes care of my vehicle and my concerns. The turnaround time is always quick and the maintenance is always top notch. They did replace my bumper after I got rear ended and you would have never known someone hit my car. Great bodyshop/service department! More
Excellent service! Bob Gillingham Ford is excellent! I had no problems getting my car in, they called me with all issues and had it done quick! Excellent customer servic Bob Gillingham Ford is excellent! I had no problems getting my car in, they called me with all issues and had it done quick! Excellent customer service & fair pricing. Will be using them again!!!! More