Bob Gillingham Ford
Parma, OH
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Purchase of a Ford Edge The salesman (Bill Maloney) tried very hard to get us the 2016 Ford Edge we really wanted.. He worked with his Sales Manager (Dave Bundus) to find a g The salesman (Bill Maloney) tried very hard to get us the 2016 Ford Edge we really wanted.. He worked with his Sales Manager (Dave Bundus) to find a good alternative. The SYNC Specialist (Fran Madigan help us to understand a couple of new features. Service (Curt Brown) was helpful in our understanding a some options. More
SERVICE GREAT SERVICE, FRIENDLY STAFF, GREAT PRICE, LOCATION OF DEALERSHIP IS IDEAL,EASY TO GET APPOINTMENT,MIKE MURAD IS GREAT AND VERY HELPFUL AND VERY KNOW GREAT SERVICE, FRIENDLY STAFF, GREAT PRICE, LOCATION OF DEALERSHIP IS IDEAL,EASY TO GET APPOINTMENT,MIKE MURAD IS GREAT AND VERY HELPFUL AND VERY KNOWLEDGEABLE. More
purchase of my Edge I new what I wanted...a Ford Edge. I knew the color I wanted. Other than that, I wasn't sure about the options. Dave showed me what was on their lo I new what I wanted...a Ford Edge. I knew the color I wanted. Other than that, I wasn't sure about the options. Dave showed me what was on their lot so I could see and understand the options. He had me test drive two different Edges so I could make the right decision for me as to the engine size. Once I decided on the Edge of my choice, Dave began the search. In three days, I would return to Gillingham Ford to pick up my brand new 2016 Edge. I thought it was just what I wanted, but, it's much, much more. It's amazing. Dave went through all the options, and with everything computerized, this personal touch was extremely helpful. Dave also took me over to the service section so I was familiar with that area and what to do when I need service. I financed this purchase and Matt worked with me on that. He was so well prepared that the entire process went quickly and efficiently. More
Solved the problem. Needed to leave the car but they had a ride I could use. Called when they solved the problem. They were very nice and professional. Needed to leave the car but they had a ride I could use. Called when they solved the problem. They were very nice and professional. More
Excellent service. Courtney Rice was very helpful and enthusiastic. I would recommend a friend/family member to ask for her specifically when coming into look for a vehi Courtney Rice was very helpful and enthusiastic. I would recommend a friend/family member to ask for her specifically when coming into look for a vehicle. More
Bill's truck It was a regular service LOF. I don't care to write anymore. This is a pain in the you know what! Getting the truck in and out was faster than this r It was a regular service LOF. I don't care to write anymore. This is a pain in the you know what! Getting the truck in and out was faster than this review! More
comfortable Felt very comfortable no high-pressure sales family type atmosphere worked with me on a monthly payment that fit my budget I would come back and pur Felt very comfortable no high-pressure sales family type atmosphere worked with me on a monthly payment that fit my budget I would come back and purchase another vehicle at Gillingham Ford after my purchas I brought my daughter in and she purchased a Ford Focus from the same sales team that I did and she was also impressed More
Very pleasant experience. Very friendly sales staff, courteous, never pushy. Very professional. George Bode was very good to work with. Only dealership I went to. Very sati Very friendly sales staff, courteous, never pushy. Very professional. George Bode was very good to work with. Only dealership I went to. Very satisfied. Pleasant experience. More
Service Department The service at Gillingham Ford is excellent. You never wait long for an appointment and have service done. Everyone is very pleasant and helpful. The service at Gillingham Ford is excellent. You never wait long for an appointment and have service done. Everyone is very pleasant and helpful. Mike .Murad makes you feel important - he is cheerful and helpful all of the time It is a pleasure to know him More
Great new 2015 Ford Edge Platnium purchase experience. All of the people working at Bob Gillingham Ford on Brookpark have been very professional, courteous and knowledgeable. Bob Gillingham the owner All of the people working at Bob Gillingham Ford on Brookpark have been very professional, courteous and knowledgeable. Bob Gillingham the owner has been available to talk with and has been very helpful as well. The purchase of my new Ford Edge Platinum in 2015 went perfectly and exceeded my expectations. I just recently took my Ford Edge in to Bob Gillingham's service department on Brookpark Rd. for it's first oil change and lube, excellent job, they checked everything, no problems found and I was on my way quickly. More