Bob Gillingham Ford
Parma, OH
Filter Reviews by Keyword
By Type
Showing 264 reviews
Amazing experience. Very informational and super nice! This dealership is clean, they are very knowledgeable and they do not hide anything like other companies! I was very impressed and I would recommend t This dealership is clean, they are very knowledgeable and they do not hide anything like other companies! I was very impressed and I would recommend this dealership to anyone! I appreciate everything they did for me and I am extremely happy with my new ford! More
Great service From the call to schedule service on my Ford Fusion to when I picked up my car Mike M. In the service department explained what was wrong with my car From the call to schedule service on my Ford Fusion to when I picked up my car Mike M. In the service department explained what was wrong with my car and told me what needed to be done and kept me informed on the progress . A truly great experience ! More
Sales Everyone from the Sales Dept., Credit Dept. & Service Dept. very pleasant to deal with. John Gilmore kept me updated on my needs. No pressure by sales Everyone from the Sales Dept., Credit Dept. & Service Dept. very pleasant to deal with. John Gilmore kept me updated on my needs. No pressure by sales to purchase vehicles,very important to me when shopping for a new vehicle. Would never recomend Liberty Ford in Brunswick. More
Customer Satisfaction I had the best experience I have ever had at a car dealership. I have been driving Toyota's since 1993, but the service I received at Bob Gillingham I had the best experience I have ever had at a car dealership. I have been driving Toyota's since 1993, but the service I received at Bob Gillingham was excellent. Courtney Rice made my experience great. Matt was great as well. More
Purchase 2017 Escape My salesperson John Gilmore was a 10. He listened,he was polite and professional and he made my purchase of a new car very enjoyable . This was a 1st My salesperson John Gilmore was a 10. He listened,he was polite and professional and he made my purchase of a new car very enjoyable . This was a 1st for me. I have purchased several cars throughout my lifetime and I usually dreaded the thought of dealing with another "pushy" salesperson.The salespeople are sometimes overbearing trying to sell you a car, but not John. He was informative and gracious. More
Quick and easy Bob Gillingham has a great staff who works with you and gets you what you want! Joe listen to what I needed and wanted in a car and made it happen. I Bob Gillingham has a great staff who works with you and gets you what you want! Joe listen to what I needed and wanted in a car and made it happen. I love my car and happy with where I went to find my car! More
Going above and beyond for a customer Old fashion sales with state of the art knowledge. Can't find a better person to work with in the industry. I plan to always start here and end here a Old fashion sales with state of the art knowledge. Can't find a better person to work with in the industry. I plan to always start here and end here as I search for my future vehicles. More
Service Visit I needed an oil change badly before a medical operation that may keep me out of commission for an unknown amount of time. I did not know on Saturday's I needed an oil change badly before a medical operation that may keep me out of commission for an unknown amount of time. I did not know on Saturday's it is by appointment only. Service Manager Mike Murad and Salesman Mike Lubinski of Gillingham Ford went out of their way as always to make it happen without hesitation. They take care of customers like family and always go above and beyond. Please see that they get their share of knowing they are an irreplaceable asset to the dealership and the community that they have served for such a long time and hopefully for many years to come. They set the example for other employees and dealerships to emulate. More
Purchase 2017 F-150 King Ranch My overall experience at Bob Gillingham was excellent, felt like I was part of the Gillingham family. Thank you Pete for spending the time and going o My overall experience at Bob Gillingham was excellent, felt like I was part of the Gillingham family. Thank you Pete for spending the time and going over all the toys the truck offered. It was a long day for all. Thank you! ~Michael~ More
better Curt Brown was one of the best sales personal I have every had the pleasure of working with on buying a new truck or car, I have bought 5 from him ove Curt Brown was one of the best sales personal I have every had the pleasure of working with on buying a new truck or car, I have bought 5 from him over the years It was sad to see him go! because if you try to talk to Rob Gillingham you might as well be talking to your self! because he don't reply when you have a problem! Thank God for Mike Murad and Scott Acter in service, and Joe McCullough in the collision center! They will make sure that you are taken care of right, unlike Rob Gillingham that you can not get a reply from. More