Bob Ferrando Ford - Service Center

We are very pleased with this dealership. We buy or lease our cars from them. Excellent personnel and service. Special thanks to Todd, John, Arlen, and Doug. our cars from them. Excellent personnel and service. Special thanks to Todd, John, Arlen, and Doug. More

I’m very pleased with Bid FerrandoFord. They are always very personal when I go there and friendly. I always enjoyed talking with Pat MaCafferty who had sold me all my vehicles. He has since passed away. very personal when I go there and friendly. I always enjoyed talking with Pat MaCafferty who had sold me all my vehicles. He has since passed away. One great sakesman More

All areas of the business are extremely clean and well organized. Great service, good selection of days/times available and all employees are engaging and friendly. organized. Great service, good selection of days/times available and all employees are engaging and friendly. More

Awesome as always! Thanks so much for taking care of me as you all do. Very professional and prompt. Thanks again and continue the great work! as you all do. Very professional and prompt. Thanks again and continue the great work! More

Great people and staff service was great. Would like to see more inventory in the parking lots. Everything else looks good. Will shop for a vehicle again. see more inventory in the parking lots. Everything else looks good. Will shop for a vehicle again. More

I needed my car inspected, oil change and tire rotation. Ended up also needing front brakes. I was given the bad news gently, along with a cost breakdown. I approved the work. It was done quickly (while I d Ended up also needing front brakes. I was given the bad news gently, along with a cost breakdown. I approved the work. It was done quickly (while I drank coffee and watched CNN in the waiting room) and expertly. Very pleased. More

I have purchased several vehicles from Ferrando and the service department is superior.Always accommodates my schedule and are very polite. Had a loaner this past time and appreciated not having to come ba service department is superior.Always accommodates my schedule and are very polite. Had a loaner this past time and appreciated not having to come back. More

Allways good service on my 2015 Lincoln and fair pricing...second Lincoln purchased at Ferrando ford. Good sales team and service tram....... Dennis Detore ...erie pricing...second Lincoln purchased at Ferrando ford. Good sales team and service tram....... Dennis Detore ...erie More

Love our sales guy Shawn Haas bought many vehicles from him. Service dept usually real good but Not this time. Took our 2014 Jag in for inspection. Told we need brakes, hey no problem go ahead and do it. P him. Service dept usually real good but Not this time. Took our 2014 Jag in for inspection. Told we need brakes, hey no problem go ahead and do it. Picked up car as service was closing, paid the bill, went to my car to leave and the warning light, specifically check brakes worn pads light was on. I saw service mgr leaving and rolled my window down and asked him to clear the message, he said dude that did service had left and he wasn’t sure how to clear it. So he sent me a link to do it myself, and said if it didn’t work I’d have to take it to a Jag dealer. No where near me. So it hasn’t worked. I bought the car and was told that Ferrando could service it no problem. There’s a problem. Still have warning message every time I get in car. No follow up from dealer service, just told to fix it myself. More

The staff is always kind and helpful. They do a great job. This service visit was exceptional. I had set up to wait for an oil change, but because of an unforeseen incident I needed a loaner that I hadn’ job. This service visit was exceptional. I had set up to wait for an oil change, but because of an unforeseen incident I needed a loaner that I hadn’t planned on. They went above and beyond and lined it up. Thanks to John Barney for his help in getting me in and out quickly. More