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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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December 18, 2020

Terrific service terrific service manager John Baney! Just an overall great staff. Always work with my schedule offer pick up and delivery and a loaner car even during these unusual times More

by Jsayj123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Ferrando JR.
December 16, 2020

Dropped off our vehicle for service. Employees were ready, said they'd call when it was done. Called us back within three hours, all work completed. Easy to pick up and pay, right back out the door. Gr More

by John WS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

NA!!VVVVVVVVVVVVVVVVVV:VVVVVVVVVVVVVVVVVVVVVVVVV BB BB BB. VV. VV. VV. VV. VV. VVVVV. V VV VVV VV VV VV. VV. VV. VV. VV. VV VV 9 BY More

by BOBBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 08, 2020

Fast friendly knowledgeable staff. I always enjoy the experience from calling for appointment through checking out! I’ve never been disappointed and will continue coming back! Arlen and Laurie rock!! Tod More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
December 07, 2020

We have returned to Ferrando to purchase several cars and trucks over the years. Their service department is trustworthy. When we require a new ir used Ford, we will return to Ferrando Ford. More

by Happy Ford Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 07, 2020

The service staff has always been easy to work with, knowledgeable about their work and timely in getting the work done. I would highly recommend this dealer for service work. More

by Steve F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 01, 2020

Service was fast, friendly, and efficient. As always, I was treated “like family” by your top notch service staff. They’re one of the main reasons I keep coming back. More

by Linjber
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 25, 2020

Everybody that I dealt with was knowledgeable and kind. The car was left in the morning and was finished in a timely manner. Great service. Thank you. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
November 25, 2020

I’m not originally from Pennsylvania and I hate getting my car inspected, but these guys were straight forward and did a great job. Really appreciated the service. I’m on my second car I have bought from t More

by Bne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 21, 2020

Ever since I purchased my vehicle from Ferrando Ford I’ve taken it there for service. The service department is excellent in accommodating me and repairing my vehicle. John Barney ( service manager) is top n More

by gemini212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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