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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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January 05, 2021

I choose Fernando Fords Service Department because the take great care of my trucks at a fair price. They only make necessary repairs. Very reliable and won’t rip me off!! Highly recommend!!👍 More

by markformanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb!!!
January 02, 2021

Had my truck there back and forth multiple times for a niose in my front end. After the 4th or 5th time it still makes the noise, just not as loud. Very frustrated with this issue. Now my truck is over t More

by WIECZOREKAMANDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Service department. Great bunch of guys and gals. Akin Service department. Great bunch of guys and gals. Akin is a treat to deal with and the crew is always personable and understanding. Thank you More

by Pittmac68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 31, 2020

Doug did a great job and was extremely friendly to me and my daughter. He then gave me a card with the code needed to keep in my wallet in lieu of having one provided from the original dealer. Very profess More

by courtney.loper17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
December 29, 2020

I drive all the way out to this location simply for the experience. The employees are always so pleasant and helpful. I am always pleased with my service visits. More

by mwatson061497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
December 29, 2020

Bob Ferrando Ford has very knowledgeable people working there. Friendly atmosphere they accomadate their customers. They provide fast service. Honest and upfront. They Sell Great American cars For American More

by Willsgeneral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 26, 2020

The best service department around. They go over and above what they need to do very friendly and helpful. I would recommend them to anybody. More

by JAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
December 25, 2020

Wonderful customer service. Fantastic concierge service as well. Thank you, I appreciate all you do. I highly recommend Bob Fernando Ford Lincoln for sales and service. More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 21, 2020

Great service as always. John is true professional and is very knowledgeable. In our business we travel extensively and are at the service department every few weeks. I highly recommend More

by Rmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
December 20, 2020

I was treated very good and they fixed my truck fast. It was nice that they gave me a loaner to drive during the repair More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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