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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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January 27, 2021

I had a pleasant experience at this dealership. The salesman was very nice and helpful. They made buying a car a very easy and quick process. More

by Tiaralynnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard More
January 27, 2021

Service was scheduled promptly. They were able to diagnose the problem quickly. I was advised of the cost and the time it would take to make the necessary repairs. The customer lounge was clean and More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

I was very happy with my recent service visit and attribute it directly to the outstanding customer service skills of Doug in your service department. More

by Jimhealy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 21, 2021

The service is always excellent, they are pleasant , friendly and knowledgeable, the work done is on time snd always explained and ok’d before it is done. More

by Jayschuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 18, 2021

Always accommodating, reasonable scheduling and excellent service. I purchase my vehicles through Ferrando and have them.serviced as well. Best dealership in North West Pennsylvania! More

by nelson.fay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Waite, Doug Casane
January 18, 2021

Great fast and efficient service. Best service in town. I've been using their service for over 25 years. The service department is one of the biggest reason I continue to purchase vehicles from Ferrando Fo More

by mguerassimoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

Sales and service have been great. Both have been consistently courteous, informative, and helpful. And now I will complete your twenty five word minimum requirement. More

by jimwakeman67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
January 12, 2021

Terry Delfft worked with me to get into this truck at a price I could afford. The service dept was quick to get me truck in when it needed serviced. Overall, quality throughout. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
January 11, 2021

You guys always do a nice job...thanks for getting me in so quickly! Thank you again!!! I will obviously bring my truck back when it needs it’s next service! More

by b_yochim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Emanuel, Laurie Garber, Doug Casane
January 07, 2021

I was surprised and thankful for the quick service, the appointment scheduling was a breeze as well! Everyone passing by and the gentleman I had direct contact with very nice group. More

by aliciakeyes11@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
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