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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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March 03, 2021

For a complicated diagnostic job the service department did a great job determining the issue. Would not trust just anyone to deal with the electrical and computer work needed. More

by JR556
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 01, 2021

Whether it’s Finance, Sales or service, like this visit, the friendly staff treats you like family and do a superb job. Ferrando Ford and it’s people are “Simply the Best!” More

by BStefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 01, 2021

Service and sales at Bob Ferando is always first class. They try to meet all your needs in a timely fashion.They also give you a full explanation of your service problem. More

by Pwjewell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 24, 2021

John Barney runs the best service department anywhere in this area. Thorough, professional and prompt. 100% Happy. Will not go anywhere else. Each time I am at Ferrando Ford World I am treated with respect More

by MARKJMEYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
February 17, 2021

Very friendly, reasonable costs. I needed new tires and recomended the top of the line michelins and i absolutely love them my truck has never driven through the snow like this it's better than when it was More

by WARNER7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
February 12, 2021

Took my vehicle in for a rattle. Thought they fixed it but it was still there when I picked it up. The tech came out to figure out my concern and they ended up keeping it another day. Figured out the i More

by Szklenski115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin (mechanic who worked on my vehicle)
February 11, 2021

We will not go anywhere else for our vehicles. Always treated fair by service when needed with fair pricing. They always make it as convenient as possible. More

by brygris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Got me an appointment right away.Had to order part and Got me an appointment right away. Had to order part and got me back in to install. Washed my car. All is well. Friendly crew. More

by Dave Donegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Got the recall in my 2011 Ford Ranger in the mail. Called the toll free number and they made appointment with Ferrando Ford who contacted me shortly therafter. Ferrando completed recall in timely manner whil More

by Matty T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Service was scheduled and perform promptly. The entire dealership has always been the best people to deal with. My wife and I been have been using this dealership for many years and would not change a th More

by PHILMCAFEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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