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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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March 25, 2021

Service department takes great care of me. Always have a loaner car for me. I always deal with Arlan he knows how to get to the bottom of the problem. More

by kimcdanielson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I bought my first new truck,F150, at Bob Ferrando ‘s in ‘97 . The staff treated us like we were buying a Bentley. Great people and great vehicles. I have owned Fords for forty years and that’s the best pla More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
March 19, 2021

Ferrando’s is my first choice whenever service is needed for my vehicle. The staff are friendly and knowledgeable. My service work this last time was completed in a timely manner and service cost was very r More

by MCCREAG47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 18, 2021

Great job by the Service Department. From scheduling to the day of service. Informing me of what was wrong and what needed to be done. Having the rental available when I arrived and the ease of returning w More

by JIMPOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Great customer service. Friendly accommodation are wonderful and quality of service is above average. I would recommend bob Fernando to any and all ford owners. More

by LSLUPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 15, 2021

Called on Wednesday for an oil change and tire rotation. I also needed a turn single light replaced. Arlen got me in Saturday morning first thing to fit my schedule. Service was fast, friendly and info More

by punter3013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

They showed me exactly which parts in my car that needed replaced and explained everything throughly. They were very nice and even showed me pictures after to see all the work done. More

by Sareedy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 09, 2021

Always honest and great to deal with! Reputable service department and trustworthy sales staff provide a well-rounded, automotive sales and service experience which will maintain our loyalty as a customer. More

by cmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 08, 2021

Great service and friendly personnel. Took the car in right on time and completed the work without issue. Answered all my questions. Great place to take your vehicle. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
March 03, 2021

We had our truck in for an oil change. The service was done in a quick and efficient manner. Everyone was courteous and friendly. The service department was clean. We are pleased to do business at Bob Fer More

by Kozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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