Bob Ferrando Ford - Service Center

John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wanted me to pay partial for this but Doug and John were firm with Fords claim agent that i should not pay anything More

My truck was in for its annual inspection. The work was timely performed and the truck was ready when promised. My 2011 F-150 was bought new at this dealership and every scheduled service has been perform timely performed and the truck was ready when promised. My 2011 F-150 was bought new at this dealership and every scheduled service has been performed here. I am quite satisfied with both the cost and professionalism here. More

Excellent sales and service departments. Polite and informative people and accommodating to your schedule and needs. Would recommend them to family and friends. Thank you informative people and accommodating to your schedule and needs. Would recommend them to family and friends. Thank you More

This service department is one of the best I have ever seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable p seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable price. More

Friendly, businesslike, efficient. Car was inspected and when I went to the waiting area which was filled to COVID Capacity one of the employees offered me coffee and directed me to another area to wait . when I went to the waiting area which was filled to COVID Capacity one of the employees offered me coffee and directed me to another area to wait . More

Fast and friendly! Everything went smoothly, informative and priced well. Will define coming back for any additional work that I may need done. Thank you! and priced well. Will define coming back for any additional work that I may need done. Thank you! More

When I got to Bob's Ford Lincoln company the customers that work there was very helpful and they did a good job on my car and I like the free she ate all you guys that worked on my car thank you that work there was very helpful and they did a good job on my car and I like the free she ate all you guys that worked on my car thank you More

I have always been very pleased with the service, customer service and professionalism — the reason I always return. My car is 2013 Lincoln MKX— still love this car. customer service and professionalism — the reason I always return. My car is 2013 Lincoln MKX— still love this car. More

I spoke exclusively with Doug from the service dept while my Ford Focus was being worked on. I was impressed with the customer service. They were able to give me an appointment 10 days sooner than another de my Ford Focus was being worked on. I was impressed with the customer service. They were able to give me an appointment 10 days sooner than another dealer closer to where I live! It was also half the price to diagnose the problem. I was able to drop my vehicle off after hours, and I was going to be a few minutes late picking it up, but I was able to make payment over the phone and have my keys and paperwork placed in my car. It was a 30+ mile round trip from my residence and well worth it! More

I’ll never take my truck anywhere else. You guys are awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended here I don’t hesitate to approve. Thank you all!! More