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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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June 02, 2021

I have been doing business with Ferrando for over six months. The service department, especially the manager, is outstanding. The sales department, especially Mr DeDionisio, was very helpful in completi More

by gregorydollinger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2021 -

gregorydollinger responded

this review is true and correct.....gld

May 29, 2021

As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens More

by LDOROSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 25, 2021

always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More

by jeffbeck011164@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 23, 2021

Everything was great, as expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall More

by dtaylorfrvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 18, 2021

This kid took the bull by the horns. Seeing an opportunity because I was there so early and they had a mechanic ready to roll, they started my recall immediately at eight. And was done by 830.!?! More

by joe_nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
May 14, 2021

I was very pleased with there service. I was very happy they gave me a loaner to use since I live in North East. I would recommend to everyone. More

by qudt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 14, 2021

Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More

by SF6794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 13, 2021

Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D More

by rgdunlaptrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 12, 2021

They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More

by 3dd1372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
May 11, 2021

The process was easy didn't take long . The workers r very friendly that's why I go there all the time . Have two fords and go there all the time . More

by climpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
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