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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,407 Reviews

1,407 Reviews of Bob Ferrando Ford - Service Center

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September 30, 2024

I felt pressured into getting work done now instead of getting work done later as it was an unexpected additional cost. More

by BJKRAWIEC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I just purchased a 2024 truck at the cost of $82000. Upon delivery it wasn’t detailed to my satisfaction. I detailed it myself and found numerous flaws. Return it to have them fixed, after a week of rep More

by Robsrestoration
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Prompt, polite personal and the wait was very reasonable. Would recommend to friends and family More

by allinjjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I appreciate the consistently good service I get from Bob Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

They were able to get us in quickly for a tire repair. Very thorough job and timely More

by Phyll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Always a place I can count on with Ferrando Ford. They offer efficient service and kind staff! More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

First experience with this dealership was excellent. Purchased a 2024 Lincoln and brought in for some recalls. Everyone was friendly and updates were completed quickly. More

by cathiew554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered More

by z-nail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Very professional in all departments! Customer oriented and worked to get my suv in and out quickly!!! More

by Scardamagliac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Excellent service and great service manager he always goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! More

by Paav8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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