Bob Ferrando Ford - Service Center

Our service writer, Arlen was very accommodating and understood our concerns. He got us in for service in a reasonable time frame. when we picked up the truck, he went over everything and did a great understood our concerns. He got us in for service in a reasonable time frame. when we picked up the truck, he went over everything and did a great job of explaining it. More

Always an efficient and pleasant experience at Ferrando Ford. This service department is what all businesses should strive to emulate. Keep up the good work. Ford. This service department is what all businesses should strive to emulate. Keep up the good work. More

The guys in the service department are always very nice and helpful They had a rental car while our car was there for a recall and serviced, inspected, oil change They called when it was ready. and helpful They had a rental car while our car was there for a recall and serviced, inspected, oil change They called when it was ready. More

Always prompt, patient and polite, I am always pleased with the professional service that I get and they do a great job looking out for my interest. with the professional service that I get and they do a great job looking out for my interest. More

My 2013 Ford Explorer came back home driving like new once again! This team in the service department at Bob Fernando never lets us down! I have been taking my Fords here for years! Excellent service a once again! This team in the service department at Bob Fernando never lets us down! I have been taking my Fords here for years! Excellent service and top notch employees ! Thank you! More

I like Ferrando Ford cause they are very professonal at what they do . You don’t have to wait forever for an appointment and all the employee that i have dealt with have been helpful. what they do . You don’t have to wait forever for an appointment and all the employee that i have dealt with have been helpful. Sam constantino More

John in service was very accommodating and extremely helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. More

I have always been pleased with my experience at the service department. Have been treated kindly if I have a concern.Never had a problem at all. service department. Have been treated kindly if I have a concern.Never had a problem at all. More

First time at this dealer.. Customer service was great. They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check ca They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check cashier super friendly!! She even told me about Ford Rewards. I have owned a Ford for 20 years and first time I'm hearing about Ford Rewards!! Definitely will go back! More

As always, exceptional service! Explained what was wrong in a way I could understand. They fixed the problem in no time at all. Even washed my car which I appreciated very much in a way I could understand. They fixed the problem in no time at all. Even washed my car which I appreciated very much More