Bob Ferrando Ford - Service Center

The service department is awesome to deal with. Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and d Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and done right. More

Service department that I can trustEverything was explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more More

As always, when I need my Fords to come in for service I can rely on John or Arlen. Thank you guys for everything you do! can rely on John or Arlen. Thank you guys for everything you do! More

Great job as always! Service on my vehicle was done quick and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! More

A really great service department. John has taken good care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. When my car needs servicing, they pick up my car and bring it back completely clean. They also leave me with a loaner in case I have to go anywhere. Laurie, who is always friendly, makes paying the bill either in person or over the phone an easy experience. More

The service desk did awesome with getting my car in as quick as they did and Anthony did a great job on my car. highly recommend this garage quick as they did and Anthony did a great job on my car. highly recommend this garage More

The service department was very helpful, great at communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! More

We were on vacation and 700 miles from home when we started having an issue with the rear brakes. Doug was able to squeeze our vehicle in and they got the brakes and rotors replaced in a timely manner started having an issue with the rear brakes. Doug was able to squeeze our vehicle in and they got the brakes and rotors replaced in a timely manner and we were back on the road in a few hours. My wife and I greatly appreciate how they went above and beyond for us. More

Excellent service courtesy efficient knowledgeable answer questions explain goes over everything will pickup your car for service wash your car after service has good staffing questions explain goes over everything will pickup your car for service wash your car after service has good staffing More

John, your Service Manager is the BEST!! His suggestion for me to contact Ford and request them to cover my just over mileage (400) warranty repair was very helpful. His knowledge and timeliness allowed fo for me to contact Ford and request them to cover my just over mileage (400) warranty repair was very helpful. His knowledge and timeliness allowed for everything to be done in one day. Thanks again and I’ll definitely be using Fernando Ford in the future. More