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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,415 Reviews

1,415 Reviews of Bob Ferrando Ford - Service Center

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September 21, 2021

Friendly faces nice people does a quick job at fair prices! I took my Honda in for inspection and I was pleased except for the critters that got under the hood and ate my insulation but they checked o More

by MasterGuitarist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 20, 2021

I have appreciated my experiences with the service department at Ferrando Ford over the years. Arlen, John and team have been very excellent to work with. More

by HISKID_58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
September 20, 2021

Ferrando Ford service department has been excellent to work with. I have been going there for at least 8 years. More

by HISKID_58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
September 16, 2021

Clean. Employees courteous. Did all services requested in timely fashion. Scheduled appointment within a few days More

by smcafee1949@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 15, 2021

Easy to set up appointment, car diagnosed, fixed and out the door in a timely manner. Great service More

by BARORL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

I've been dealing with Ferrando for several years now and am always pleased with the service. I drive all the way from Waterford to deal with Ferrando despite having other Ford dealers closer to home. More

by MNIEBAUER
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 14, 2021

Came out of town and needed emergency service. They somehow fit me in fixed my truck and I was able to drive it home. More

by Jchad005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 11, 2021

Awesome customer service from service department to checking out. Great people!! Very friendly and helpful. It was another great experience and will recommend them all. More

by clrekitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

The pick up service is very helpful. The staff is very courteous and professional. The work was done in a timely manner. Could not ask for anything more. More

by josephmarchini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 06, 2021

Awesome Dealership with a Awesome Service Department!! Doug from the Service Department was very friendly and helpful. I have always had a positive experience here. Great Staff and Good Mechanics make all More

by russdav03@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Laurie Garber, Doug Casane
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