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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,415 Reviews

1,415 Reviews of Bob Ferrando Ford - Service Center

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October 06, 2021

Best service dept ever! Thank you for all you do! I appreciate it. Thanks again! More

by MIKE.HESS.P0PY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 06, 2021

Arlin and Doug were patient, professional and understanding with me every step of the way. More

by fisher31508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 04, 2021

Prompt service and completed quickly. Very easy to work with and highly recommend. Will use again More

by jhparker1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

My Ford was left a day early to be inspected the following day. The garage was ahead for the day and were able to inspect my vehicle before 5 pm a day early! It was a great surprise! Great job! More

by kanns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 30, 2021

Treated with understanding and kindness.Explained Treated with understanding and kindness. Explained problem and what was done to correct it!! Thanks More

by BLRENICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Appointment on time, great service, waiting room wi-Fi and charger. New car literature available More

by GHAW222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Greeves, Laurie Garber, Doug Casane
September 30, 2021

Always professional,friendly and helpful. Have always received good service.would recommend Bob Fernando Ford to anyone. More

by PSUSANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 28, 2021

It was so good and they were professional I would continue giving you my business More

by William.mccullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Guys were so friendly and polite. Service didn't take to long. Very clean in service area and waiting area. More

by deeda44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 21, 2021

Always respectful and professional. We are able to get service quickly when we call. They offer good advice and help us with maintaining our car to maximize its life. More

by LMANROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
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