Bob Ferrando Ford - Service Center

the service is thorough and employees are polite, The mechanic explains things clearly, answers all my questions, and looks ahead for future problems to come. I’m very pleased with service. I love being mechanic explains things clearly, answers all my questions, and looks ahead for future problems to come. I’m very pleased with service. I love being able to wait for my car since I live alone. Nice touch to service. Thanks for taking care of me. More

Good service. Friendly. Thorough. Not overly expensive. Nice to do business with. Glad they are local. Friendly. Thorough. Not overly expensive. Nice to do business with. Glad they are local. More

this was the first time I needed service here . arlen explained the service process his role and what my expectations should be. I left and later that day I received a phone call pickup arlen explained the service process his role and what my expectations should be. I left and later that day I received a phone call pickup up car. all good. More

Bob Ferrando Ford was very easy to work with. Appointments were easily made. The mechanic, Ed Curtis was extremely knowledgeable and trustworthy! Appointments were easily made. The mechanic, Ed Curtis was extremely knowledgeable and trustworthy! More

Dealership is top notch. Very friendly and knowledgeable people working there. The service is usually pretty fast to get you in and out. Very friendly and knowledgeable people working there. The service is usually pretty fast to get you in and out. More

Best prices in the county, with the best service, and attentive/professional staff. Will recommend to friends and family. attentive/professional staff. Will recommend to friends and family. More

they are so friendly and helpful, always ready to helpwould tell everyone to go there helpwould tell everyone to go there More

Service was great very easy to schedule appointment work done and completed in a timely manner. The customer waiting area was very good done and completed in a timely manner. The customer waiting area was very good More

I called my regular dealership in Erie for an appointment to fix my disabled car and was told that I the first appointment they had was well over a month away. I was so depressed that I was going to be with to fix my disabled car and was told that I the first appointment they had was well over a month away. I was so depressed that I was going to be without a car to drive for such a long time and didn't know what to do. I decided to try calling another dealership, and I am so glad I called Ferando Ford and spoke to Collin. He wanted to help me out, so I had my car towed to Ferando Ford's lot. Ferando Ford had my car diagnosed, ordered the part, and fixed the automatic clutch before the other dealership's scheduled appointment just to diagnose (let alone the time to order the backordered part). I am extremely glad I took my car to Ferando Ford. I am happily driving again whereas, I would have been still waiting for the other appointment time. More

I felt pressured into getting work done now instead of getting work done later as it was an unexpected additional cost. getting work done later as it was an unexpected additional cost. More