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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,406 Reviews

1,406 Reviews of Bob Ferrando Ford - Service Center

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November 10, 2024

As usual, the service department does an incredible job and is incredibly honest. I actually sold my BMW and bought a Lincoln because it’s service after the sale in my book. More

by Jsayj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Took way too long to get a simple part especially when I told them what needed replaced ahead of time. Nice guys though. Just didn’t give any solutions or even say sorry for the inconvenience. More

by cekimmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Dealer is excellent with service, They were ready for me when I arrived, and took less time than they said to do the work! More

by Doubleacurb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Asked for a inspection on short notice, they where able to get me in and serviced , also they call me twice once, to let me know the brakes would need replaced in the near future and once to let me know it More

by Allingerclaude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I’ve been very happy with my service at this dealership. Arlen was very helpful and was able to assess my car in a very timely fashion, which I greatly appreciated. He kept me updated on the progress and my More

by AnnieS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Excellent service and very professional. The staff is always friendly and make me welcome even though my car was not purchased at this dealership. I would certainly recommend the service d More

by jpiekanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I’ve had my last four inspections done with Bob Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. More

by Littleadams12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Helpful, polite, got in within the week for an oil change. Always courteous. Thank you More

by jlchip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Ferrando ford is by far the best service in the area! I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from F More

by malwens81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

The service department was able to get me in quickly and they were very friendly and courteous. More

by garyanddebraorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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