Bob Ferrando Ford - Service Center

I’ve been very happy with my service at this dealership. Arlen was very helpful and was able to assess my car in a very timely fashion, which I greatly appreciated. He kept me updated on the progress and my Arlen was very helpful and was able to assess my car in a very timely fashion, which I greatly appreciated. He kept me updated on the progress and my repairs were done very quickly. More

Excellent service and very professional. The staff is always friendly and make me welcome even though my car was not purchased at this dealership. I would certainly recommend the service d The staff is always friendly and make me welcome even though my car was not purchased at this dealership. I would certainly recommend the service department to friends. More

I’ve had my last four inspections done with Bob Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. More

Helpful, polite, got in within the week for an oil change. Always courteous. Thank you change. Always courteous. Thank you More

Ferrando ford is by far the best service in the area! I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from F I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from Ferrando in future and John , Collin and Arlan’s work ethic is superior to every dealer I’ve been to in the last 30 yrs More

The service department was able to get me in quickly and they were very friendly and courteous. they were very friendly and courteous. More

Ferrando has the best service! ! So courteous and great service and provide loaners and accommodating appointments! ! So courteous and great service and provide loaners and accommodating appointments! More

Arlen has always steered me in the right direction when it has come to my vehicles as long as he is there I will continue with my vehicles service it has come to my vehicles as long as he is there I will continue with my vehicles service More

Every time I go in for service I'm greeted by my name. They have you drive into the garage where they initiate the repair process. No parking your vehicle out in a lot and wondering if they even know you' They have you drive into the garage where they initiate the repair process. No parking your vehicle out in a lot and wondering if they even know you're there. On the lengthy servicing they will give you an update and let you know of any issues. They let you know of any unexpected work and get your immediate input. The customer waiting room is comfortable with a Kuerig beverage maker, a cell phone charger with five leads, and a water dispenser. There is also a television and reading material. There are a couple of vending machines nearby.. The quality of their service work is totally top shelf. I have dealt with Arlen numerous times and he and his contemporaries are total professionals and they are very nice people. You really can't ask for any more in a service facility. More

Excellent customer service as always! The entire sales and service team are amazing! Repeat customer for life. The entire sales and service team are amazing! Repeat customer for life. More