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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,392 Reviews

1,392 Reviews of Bob Ferrando Ford - Service Center

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November 12, 2024

They are friendly, knowledgeable, helpful, and courteous. When I have questions, they are great at answering them on the level I can understand. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Always get us in and work with us been going to them for years Love the crew at Bob Ferando Ford . Thank you for always taking good care of us More

by Marcybender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The service department was very friendly on the phone, in person and provided detailed information. Keep up the good work. More

by LALAWIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Great service! Knowledgeable employees.. Thank you for making this service call easy. Your staff was great to work with. More

by esteen1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Always friendly and accommodates my schedule. Explains everything needing done and even wash my vehicle.Have a niece who had to switch and she posted she misses the service dept. More

by Lizzy96684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great service, best price, I am very happy with my experience at this he service center More

by atlantis25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

As usual, the service department does an incredible job and is incredibly honest. I actually sold my BMW and bought a Lincoln because it’s service after the sale in my book. More

by Jsayj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Took way too long to get a simple part especially when I told them what needed replaced ahead of time. Nice guys though. Just didn’t give any solutions or even say sorry for the inconvenience. More

by cekimmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Dealer is excellent with service, They were ready for me when I arrived, and took less time than they said to do the work! More

by Doubleacurb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Asked for a inspection on short notice, they where able to get me in and serviced , also they call me twice once, to let me know the brakes would need replaced in the near future and once to let me know it More

by Allingerclaude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.