Bob Ferrando Ford - Service Center

This dealership is the best! I feel like they really take care of my car and I always feel like I have been treated fairly! I feel like they really take care of my car and I always feel like I have been treated fairly! More

Great service all the way around. Time efficient and over exceeding expectations. Thanks Ford Team! Time efficient and over exceeding expectations. Thanks Ford Team! More

Professional and friendly. Caring about the customers challenges with their service and sales ability. I have purchased four vehicles at Ferrando Ford over the years. Caring about the customers challenges with their service and sales ability. I have purchased four vehicles at Ferrando Ford over the years. More

They did all my work in a timely matter and was very professional at what I feel was a fair price professional at what I feel was a fair price More

Not happy with this visit. Mechanic broke a suspension part while working on my car. Then they made me pay for his mistake. That’s unheard of. I didn’t break the part, they did Mechanic broke a suspension part while working on my car. Then they made me pay for his mistake. That’s unheard of. I didn’t break the part, they did. Why did I have to pay for it? More

They where great The young man Greg at the service parts department counter was very good Sew was Arlin and Micah Love my new tires Thanks guys department counter was very good Sew was Arlin and Micah Love my new tires Thanks guys More

Colin did a great job handling my repair and keeping me informed. When the job was compete he even walked me through what had been done and showed me the faulty part. informed. When the job was compete he even walked me through what had been done and showed me the faulty part. More

Arlen and Ferrando Ford have always treated me like family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. N family. This week I was stressed when I found that I needed all four tie rods replaced before my holiday vacation road trip in less than 24 hours. No otgee garage could get me in. I called Fernando and got Arlen on the phone. I explained my situation and he checked to see if he could get the rods. When he found that he could get them first thing the next morning he made it work for me. Without Arlen and Ferrando Ford I would not have made Thanksgiving in the Poconos with my family this year. Thank you both so much for making my situation your own. More

Friendly dealership, got me right in with no issues! I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the I love the ability to schedule with the app, the only issue I have is I asked for a price on an item and I never received the price! I felt like the service tech it whoever the guy was didn't even want to be there or assist anyone since it was a weekend! More

They have provided courteous and efficient service. I consider Fernando high on my list for future purchases. I consider Fernando high on my list for future purchases. More