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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,453 Reviews

1,453 Reviews of Bob Ferrando Ford - Service Center

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March 23, 2025

John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Shawn Haas makes it easy to get into a new lease with f150 with extras! More

by Karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

We noticed a large scratch on front bumper upon pickup after state inspection service. Notified manager immediately, said he would get back in touch in next two days , never did. Called the next week twic More

by Darin
Recommend Dealer
No
Employees Worked With
Edward Cooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Did a good job replacing my battery and resetting the screen. The mechanic was very polite. More

by CARL.ROZNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Easy to schedule and get me in for routine maintenance everything went well And on time More

by rckc5110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Great service appointment with Collin. Everything was explained well and my vehicle was finished before it was due. Collin is always great! More

by JoeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I went them for service of a ten year old vehicle. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. More

by hotfish711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I came to Bob Ferrando service department with some major truck problems. Arlen has been nothing but helpful and patient through the entire process of a crooked warranty company denying a claim and the list More

by Justin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible. More

by Bjlux1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah,Colby
February 27, 2025

Great dealership, very professional workers beside that there work is professional and done in a very reasonable time. More

by perrydennis1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.