1,411 Reviews of Bob Ferrando Ford - Service Center
Got an appointment easily. Arlen took great care of my car! I will definitely come back! Arlen took great care of my car! I will definitely come back! More
Great people, very helpful and knowledgeable. Todd is a great salesman. Service department is great also. Todd is a great salesman. Service department is great also. More
Took our 2016 Escape in for service. Has a 2.o ecoboost. Issue was in Drive, there were several instances of no power while depressing the gas pedal. After a complete computer analyze, c Has a 2.o ecoboost. Issue was in Drive, there were several instances of no power while depressing the gas pedal. After a complete computer analyze, conclusion was no past nor present codes. Every thing was "good", and got to love this one....in writing they stated it was the after market floor mat folding under the pedal. That's mechanic speak for " I don't have a clue. Picked up the car, and almost didn't make it back home...same issues (I removed the supposedly offending floor mat . I took care of the problem, as barely got to the hospital to visit my wife, and on my way home, stopped and purchased a new 2024 SUV...NOT a Ford. Greta disappoint with the product and service. Problem solved. More
Very happy with my purchase and the whole process in general. Todd was patient and very helpful throughout the sales process. I would recommend this dealer to anyone. general. Todd was patient and very helpful throughout the sales process. I would recommend this dealer to anyone. More
Service was thorough, as was the explanation of my problem along with the solution. I got advice on how to possibly prevent a reoccurrence.. problem along with the solution. I got advice on how to possibly prevent a reoccurrence.. More
The staff is very helpful, friendly and knowledgeable. They are always willing to go the extra mile for you. They are always willing to go the extra mile for you. More
When I came in with an issue about a recall, I was immediately taken care of and back out the door! The service technician was very knowledgeable and polite. I was impressed with the service I receive immediately taken care of and back out the door! The service technician was very knowledgeable and polite. I was impressed with the service I received and will be returning in the future if need be. More
Got my truck back on the road and in a speedy Fashion. Fair price also Fair price also More
I always bring my vehicles here for service - they are always helpful, kind, knowledgeable and give great service along with good advice. Thank you!! always helpful, kind, knowledgeable and give great service along with good advice. Thank you!! More
Service completed quickly and with care. Communication was clear and concise throughout the process which instilled trust. Communication was clear and concise throughout the process which instilled trust. More