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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,411 Reviews

1,411 Reviews of Bob Ferrando Ford - Service Center

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June 14, 2024

Arlen and Ed did an excellent job with my truck, good communication, hood craftsmanship, all around a great experience. More

by Justinhinsch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Keaton Chase is one of the best salesman, he is not pushy and seems to always know what we are looking for! More

by AliAva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The service department is amazing very kind and respectful!! Always easy to get in and out More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Everything was taken care of on my list and they were very efficient! I’m happy with my work! More

by D Muccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Always get me in for service and very friendly people . They do great work and I have no complaints More

by dordworek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

GREAT PEOPLE IN THE SERVICE DEPARTMENT! VERY KNOWLEDGEABLE, POLITE, AND KIND. WITH ARLEN AND JOHN WORKING THERE AS LONG AS THEY HAVE SAYS ALOT. More

by BEVERLY.BIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Excellent as usual. Prompt, efficient, and friendly. Prompt and quick appointment. Ferrando guys always do great work. More

by FISHCAPTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arland
June 04, 2024

The service department was friendly, knowledgeable and went above and beyond to get to the root cause of my vehicle issue. More

by Tacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Worth the 35 miles to have oil changes and maintenance on my car. Customer service is excellent More

by Chuck and Linda T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I count on the good service department at Bob Ferrando Ford world. They’ve always treated me fairly and charged a reasonable price More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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