Bob Ferrando Ford - Service Center

In for oil change. Had scheduled service done and out the door quickly. While waiting spoke to Pat concerning locating a conversion van. Service was great as always and Had scheduled service done and out the door quickly. While waiting spoke to Pat concerning locating a conversion van. Service was great as always and I was offered a car wash before leaving. More

Pleasant Arlen is kind and listens. The sales prrsonnel are also personable. The car is clean when they return it to me. Any problems are usually fixed. Arlen is kind and listens. The sales prrsonnel are also personable. The car is clean when they return it to me. Any problems are usually fixed. More

Oil.change Always good service. Always buy and have our cars serviced at Bob Fernando Ford Lincoln. Pat McCafferty is a wonderful salesperson and truly cares a Always good service. Always buy and have our cars serviced at Bob Fernando Ford Lincoln. Pat McCafferty is a wonderful salesperson and truly cares about his customers. More

Friendly staff I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new a I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new automobile More

Sync system failure on mkx. Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to ca Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to call me in to get fixed. More

Service rating Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or trie Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or tried to find the answer if they didn’t know. More

The best ever! The service department is the best. I woul love to look at other makes and models but can't as I would loose this service from people who care! The service department is the best. I woul love to look at other makes and models but can't as I would loose this service from people who care! More

Exceeded Expectations Service department always go above and beyond. This visit was no different - John went out of his way to take care of me and make sure that I took adv Service department always go above and beyond. This visit was no different - John went out of his way to take care of me and make sure that I took advantage of my last free service/maintenance associated with my lease. More

Good as usual. There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner More

Respectful I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive c I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive cars, but I don’t know much about them. I have never felt dumb or looked down upon when describing my automotive problems More