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This rating includes all service center reviews, with more weight given to recent reviews.
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1,391 Reviews of Bob Ferrando Ford - Service Center
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April 18, 2018
Great place!! I have purchased 3 new vehicles thru the years. Always give great service !! Answers all concerns or questions quickly. Oil changes can be scheduled I have purchased 3 new vehicles thru the years. Always give great service !! Answers all concerns or questions quickly. Oil changes can be scheduled for Saturday’s !! More
by CRICKET0
Verified Customer
April 12, 2018
Great customer service!! Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreci Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreciated all of your extra help Thanks More
by BURNSJM
April 12, 2018
Inspection and oil change Scheduling was easy and the gentleman assisting me was pleasant and very helpful. He immediately made arrangements for a loaner car. I received a cal Scheduling was easy and the gentleman assisting me was pleasant and very helpful. He immediately made arrangements for a loaner car. I received a call telling me that the job was complete and the cost for the service. The clerical staff was friendly and even assisted in putting my key fob back on my ring. More
by JOANN.KINCADE
April 10, 2018
Previous experiences not very pleasent. Some seem to be prejudiced toward certain people thus lacking trust. Always had to prepay for parts, then spend hours getting work done. Not happy Some seem to be prejudiced toward certain people thus lacking trust. Always had to prepay for parts, then spend hours getting work done. Not happy More
by joipree
Employees Worked With
Arlen Bird
April 10, 2018
Great sales and service at Bob Ferrando Ford Purchased new tires which were price matched from Firestone at a very low price. Given loaner car. Special thank you to Lori the cashier who set me Purchased new tires which were price matched from Firestone at a very low price. Given loaner car. Special thank you to Lori the cashier who set me up with Ford Credit Card and submitted all rebates upon my arrival. Great service. Thank you again to the service department. More
by DGPARKS
Employees Worked With
Cashier Lori, Pat McCafferty
April 10, 2018
Our experience has been very good For many years you have been there for us as a car dealer for my wife and I also for the First Born Apostolic Faith Church Of GOD. Where I am th For many years you have been there for us as a car dealer for my wife and I also for the First Born Apostolic Faith Church Of GOD. Where I am the Pastor. More
by CLINT.ROBERTS1
Employees Worked With
April 07, 2018
Great The service was great and performed on time. L work was done as asked for. They also looked to see if there was any rcalls/ The service was great and performed on time. L work was done as asked for. They also looked to see if there was any rcalls/ More
by PHILMCAFEE
Employees Worked With
Pat McCafferty
April 06, 2018
Cruise control Had trouble out of town, called dealership they told me possible trouble & made an appointment. Part wasn't available ,ordered part made new appointme Had trouble out of town, called dealership they told me possible trouble & made an appointment. Part wasn't available ,ordered part made new appointment. I was given a loner & car was ready in early PM. The problem seems to have been fixed by all indications & works well. More
by TOBY961
April 04, 2018
The service department is the best. The staff at Ferrando are friendly and helpful. I am mostly involved with the Service Department where I get very good service and no "baloney". The staff at Ferrando are friendly and helpful. I am mostly involved with the Service Department where I get very good service and no "baloney". More
by BJLORINGER
Employees Worked With
Service: Arlen and John
April 04, 2018
Oil change The guys did a great job getting me in and out in a timely manner and answer any question in a very professionally. Great guys! The guys did a great job getting me in and out in a timely manner and answer any question in a very professionally. Great guys! More
by BENDERTROY981
Employees Worked With
Service team
