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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,406 Reviews

1,406 Reviews of Bob Ferrando Ford - Service Center

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June 19, 2018

The best ever! The service department is the best. I woul love to look at other makes and models but can't as I would loose this service from people who care! More

by BASKETSBYKATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney, Arlen
June 19, 2018

Exceeded Expectations Service department always go above and beyond. This visit was no different - John went out of his way to take care of me and make sure that I took adv More

by CARLA.HIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
June 16, 2018

Good as usual. There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner More

by LBARRICKLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barny.
June 15, 2018

Respectful I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive c More

by Rdrelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
June 11, 2018

Good as usual Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting More

by LIONS99COACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2018

Service Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were p More

by D_TRAIN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
June 04, 2018

There the best They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Ver More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barny , Pat McCafferty
June 01, 2018

Amazing customer service Service was awesome! Arlen was the best! He always takes care of us and worked to get the car done before I was leaving town! More

by K.J.FAULKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
June 01, 2018

Vehicle Service I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-cen More

by PROKOP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney and his staff
May 31, 2018

Service Good visit and good customer service. Ford needs to fix the sync system it’s still not working right for the mkx I still have a issue. More

by B777wolfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
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