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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,391 Reviews

1,391 Reviews of Bob Ferrando Ford - Service Center

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May 11, 2018

Recall repair After reporting for appointment my vehicle was immediately taken in and the repair was completed in just a few minutes and I was done in less than 20 More

by BTURNER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
May 11, 2018

Great customer service!! Top notch customer service!! Thank you!! I very much appreciated the support and letting me know what progress was made!! Thank you I greatly app More

by BURNSJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Casane
May 11, 2018

Great service John and Arlen are very dedicated to making their customers satisfied. John worked very hard to get my car problems with Ford resolved. I am very. pl More

by MAPBEAR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney and Arlen Bird.
May 08, 2018

Great job! From the time I bought the car to the service center, I’ve always been treated professionally. The staff are very polite and fun loving! Great job te More

by LISAK2467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018

Fast and efficient on the recall Great service and always great deal about 10 vehicles I purchase here, and also had few friends but from them after I told them of the great deals and More

by ALMOSTHEAVEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Recommended Have gone to Ferrandos service for years will continue.Fixed right the first time and completed to our satisfaction . Ford owners can trust this deale More

by INDYCGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen bird, John Barney , Craig Murphy
April 26, 2018

Always a great expierence from beginning to end! We have dealt with Shawn Haas for 8 years and between his knowledge and dedecation we have always left happy and felt like we were well taken care of. More

by EOJIGGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

on time--great work friendly staff, work was done on time. Very pleased with my experience. Clean rest rooms, and waiting area. Staff came out and told me when my car wo More

by BKTURNER1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
April 20, 2018

Great my Lincoln was looked at and repaired properly and on time It need new rear shocks which was the reason for rattle coming from the trunck More

by BOBTEC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Michalski, Keith Pollifrone
April 18, 2018

Inspection, oil change, and tire rotation. The staff were friendly, knowledgeable and efficient. They were ready for my car at my scheduled time and had all of the work done in a very timely m More

by MEDECRAPIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCafferty