Bob Ferrando Ford - Service Center

Oil change / Tire Rotation The oil change service was complete w/a car wash. I asked for a tire rotation, but as it turned out that service was not needed at this time, & was to The oil change service was complete w/a car wash. I asked for a tire rotation, but as it turned out that service was not needed at this time, & was told maybe @ my next oil change -- saving me that cost. The Service man was very attentive & kind. More

F150 First Time Visit Transmission cooling fan on our F150 became stuck in the "full on" mode during our recent move to Erie. Based on a recommendation, we took the vehicl Transmission cooling fan on our F150 became stuck in the "full on" mode during our recent move to Erie. Based on a recommendation, we took the vehicle to Bob Ferrando Ford. The service manager and service technician working on the vehicle couldn't have been more pleasant, knowledgeable, or helpful. The technician quickly diagnosed the issue as an electrical relay failure and made the repair. The guys at Bob Ferrando Ford have earned my future maintenance business. Thank you! More

Fast, easy, friendly! Had a flat tire. Got it in immediately and discovered a razor blade in the tire. Tire replaced and back on the road in less than an hour!! Had a flat tire. Got it in immediately and discovered a razor blade in the tire. Tire replaced and back on the road in less than an hour!! More

Oil change plus. I love getting my car serviced here. They know me by name and my salesman always asks how things are going. Service team is excellent. I love getting my car serviced here. They know me by name and my salesman always asks how things are going. Service team is excellent. More

great!👍 John Shade is great at getting me the best price and fastest service. Laurie was most helpful in taking care of all paperwork and rebates. John Shade is great at getting me the best price and fastest service. Laurie was most helpful in taking care of all paperwork and rebates. More

Ronko Arlen and John are knowledgeable,professional and customer oriented. I appreciate their ability to explain the problem and how and what it takes to re Arlen and John are knowledgeable,professional and customer oriented. I appreciate their ability to explain the problem and how and what it takes to resolve it. They r sincere and trustworthy. More

Fantastic as always I gave the rating I gave because Arlin in service is the best, as is the whole service department, but Arlin us the only reason I still come to the de I gave the rating I gave because Arlin in service is the best, as is the whole service department, but Arlin us the only reason I still come to the dealership. The service department is knowledgable, friendly and cares about the customer. Your finance and general managers should take a lesson from the service department. More

Service Dept friendly & efficienr Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos f Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos from Ferrando Ford and are happy with each experience. More

Routine lease service. Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confid Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confident with their level of experience and ability to keep our vehicles safe for our family. More

October Inspection Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up t Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up the great job! More