Bob Ferrando Ford - Service Center

quick repair of my Tie Rod and finding the problem Ferrando service did an excellent job of doing the work I had scheduled and finding an impending problem. Their quick action resolved a problem that Ferrando service did an excellent job of doing the work I had scheduled and finding an impending problem. Their quick action resolved a problem that was both a safety hazard and might have resulted in further damage. Thank You More

Inspection time We are always satisfied with the professional service we receive at Bob Ferrando Ford. This time we arrived at the wrong time of day due to my misunde We are always satisfied with the professional service we receive at Bob Ferrando Ford. This time we arrived at the wrong time of day due to my misunderstanding of the appointment time. It was completely my fault. The service manager couldn't have been more forgiving and promptly took care of our vehicle. More

OUR EXPERIENCE with YOU is EXCELLENT!!! We have dealt with this Lincoln Dealership for several years and are very very happy with them. Not only are they personable and very knowledgeable , We have dealt with this Lincoln Dealership for several years and are very very happy with them. Not only are they personable and very knowledgeable , but also very reliable . We have enjoyed our experience with them and are also enyoying our ruby red MKZ and our silver Continental very much!!! More

Helpful and Professional The team of John and Arlen in the service center were quick to get my vehicle in to be assessed and communicated promptly with the status of the repai The team of John and Arlen in the service center were quick to get my vehicle in to be assessed and communicated promptly with the status of the repairs. Well done team! More

In for oil change. Had scheduled service done and out the door quickly. While waiting spoke to Pat concerning locating a conversion van. Service was great as always and Had scheduled service done and out the door quickly. While waiting spoke to Pat concerning locating a conversion van. Service was great as always and I was offered a car wash before leaving. More

Pleasant Arlen is kind and listens. The sales prrsonnel are also personable. The car is clean when they return it to me. Any problems are usually fixed. Arlen is kind and listens. The sales prrsonnel are also personable. The car is clean when they return it to me. Any problems are usually fixed. More

Oil.change Always good service. Always buy and have our cars serviced at Bob Fernando Ford Lincoln. Pat McCafferty is a wonderful salesperson and truly cares a Always good service. Always buy and have our cars serviced at Bob Fernando Ford Lincoln. Pat McCafferty is a wonderful salesperson and truly cares about his customers. More

Friendly staff I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new a I like the friendly atmosphere that is present when I need a small service to be done. I tell my friends to stop in when they are shopping for a new automobile More

Sync system failure on mkx. Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to ca Sync system was broke although it took a month on and off to finally get fixed you finally got it. I’m disappointed that there was no follow up to call me in to get fixed. More

Service rating Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or trie Have always had a good experience with Bob Fernando Ford. The technicians are courteous and professional. They have always answered questions, or tried to find the answer if they didn’t know. More