Bob Ferrando Ford - Service Center

Excellent customer relations All of the employees at this dealership go out of their way to ensure you are treated well and work is done to your satisfaction. All of the employees at this dealership go out of their way to ensure you are treated well and work is done to your satisfaction. More

Inspection No issues when took the car in for the inspection. They took the car right away and I had it back in a timely manner. No issues when took the car in for the inspection. They took the car right away and I had it back in a timely manner. More

Excellent Service Bob Ferrando Ford always offers supreme service for our vehicle fleet! Timely execution of our service needs! The staff is always friendly and take gr Bob Ferrando Ford always offers supreme service for our vehicle fleet! Timely execution of our service needs! The staff is always friendly and take great care of us! More

great service a brake issue developed with my wife's edge. called john first thing Monday morning with hopes of getting it checked out in a few days. his response w a brake issue developed with my wife's edge. called john first thing Monday morning with hopes of getting it checked out in a few days. his response was get it here asap, got the problem solved and had a happy wife by noon that day. More

Great Service from Bob Ferrando Ford My Explorer would not start over the weekend and I needed it for a family trip on the following Tuesday. I was able to drop it off at Bob Ferrando's My Explorer would not start over the weekend and I needed it for a family trip on the following Tuesday. I was able to drop it off at Bob Ferrando's on Sunday night and to my surprise, I received a call from the Service department that it was fixed and ready for pickup Monday afternoon. Thanks to the great service, I was able to pick it up Monday evening and go on my family trip on Tuesday. Thank you again for the excellent service and making my trip relaxing as it should be! More

Excellent Your service department is the best at customer service. John, Arlan, Doug just to name a few are the greatest. They are always very knowledgeable and Your service department is the best at customer service. John, Arlan, Doug just to name a few are the greatest. They are always very knowledgeable and explain what is going on with my Lincoln. The customer service is beyond great, it is excellent. Everyone that I come into contact with has a smile on their face and an attitude to match. I recently took my bother's Fusion to Champion Ford for service as that is where it was purchased and they have nothing on your people. I told my brother, he should start taking the car to Bob Ferrando Ford for service. More

Ford dealership saves me time too! Dealership was clean, including service area waiting room and show room. Members were courteous and prompt. Had scheduled a oil change and they were a Dealership was clean, including service area waiting room and show room. Members were courteous and prompt. Had scheduled a oil change and they were able to inspect the truck at the same time saving me another trip and wait. More

Excellent Ford Dealer My Mercury mariner needed 100,000 mile check and it was done very quickly and we had to order apart which was explained to me very carefully and full My Mercury mariner needed 100,000 mile check and it was done very quickly and we had to order apart which was explained to me very carefully and fully by John Koreny the service manager overall my experience was excellent More

Exceptional Service! As always, the service department at Ferrando Ford excelled! I had routine service done and Doug Casane went above and beyond as he personally cleaned As always, the service department at Ferrando Ford excelled! I had routine service done and Doug Casane went above and beyond as he personally cleaned the inside of my windshield as I am unable to do so because of two shoulder replacements. He did not have to do that, but this is just an example of the exceptional service that Ferrando Ford offers. More

Great Service Department They are very flexible regarding service appointment! Get the work done correctly the first time. Service is always careful not to cause any damage to They are very flexible regarding service appointment! Get the work done correctly the first time. Service is always careful not to cause any damage to your vehicle during repairs. This is from a fussy Mustang owner! More