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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,411 Reviews

1,411 Reviews of Bob Ferrando Ford - Service Center

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September 27, 2018

Fast, convenient, courteous service. Reasonable cost . Early appointment, allowing for a full day. Easy access, nice waiting area to allow work to get done while waiting. More

by RKINGERIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 26, 2018

Transmission repair under warranty They are quick, and efficient. I had my van back sooner than I expected. I am thankful for their service. I recommend them For anyone! More

by GaryA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service.
September 26, 2018

I was very surprised! I gave the review because when I went to my appt I was there only 30 minutes. It didn't seem like I was there even that long n my vehicle was done. T More

by JUDIEMALLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Tire replacement As usual, the guys in the service department took care of me and my bad tire! Great working with them! Overall a great experience as always. More

by MDBPMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

So courteous and honest Fast, friendly, courteous,knowledgeable too, I know I can call service with any question, so helpful even if I don't have an appointment. I trust them More

by Mustangcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen bird and another guy, don't know his name, always see him with arlen
September 20, 2018

Excellent service Went in to get A/C checked out and inspected A/C was just a software issue I was in and out quick. And cost was less than I expected More

by NJFOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
September 14, 2018

Great service The service department at Bob Ferrando is always top notch. From ordering parts, to fitting us in, they are great in taking care of all of our automo More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen and John in service
September 11, 2018

quick and good service Quick service great to work with very helpful very informative of what will be needed in the near future replaced on my car. With an estimate and reco More

by GEMS2662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
September 11, 2018

Excellent customer service again!! 😊 I had to go back in for service. I'm so impressed the level of customer service and genuine care for the customer here! I'm so thankful! More

by NATALIE C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen is fantastic! Thank you!
September 06, 2018

Great Ontime and courteous been buying cars there a long time and plan to continue. Ty all we do spread the word on what its like there More

by JOKES1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCafferty
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