Bob Ferrando Ford - Service Center

Service Dept friendly & efficienr Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos f Service reps are friendly & efficient making for a great appointment. These reps are a great asset to Ferrando Ford & Ford motor Co. we have 3 autos from Ferrando Ford and are happy with each experience. More

Routine lease service. Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confid Arlen is always very professional and straight forward. He puts both my husband, and I, at ease with our Fords, purchased at Fernando. We are confident with their level of experience and ability to keep our vehicles safe for our family. More

October Inspection Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up t Your Sevice Dept is always so very nice and extremely professional. I’ve never dealt with a service dept like them. It’s always a pleasure...Keep up the great job! More

outstanding Doug is kind, generous with his time and patience, and very courteous every time I call service or stop in. I leave smiling and knowing that my busin Doug is kind, generous with his time and patience, and very courteous every time I call service or stop in. I leave smiling and knowing that my business is much appreciated More

Great service Great staff And service personnel always willing to listen and update the status of the repairs working being worked on Great place to purchase ca Great staff And service personnel always willing to listen and update the status of the repairs working being worked on Great place to purchase car as well More

We had a noise in the escape Bob Ferrando gave me a loaner e Service is awesome they dont treat you like you are crazy. They fixed our problem without being a problem .Nice people . Didnt mind me using loaner c Service is awesome they dont treat you like you are crazy. They fixed our problem without being a problem .Nice people . Didnt mind me using loaner car. They have even brought my car back to work rather than me go to them to get it. More

Insurance claim I took my car in to check my air conditioning and found out there was a hole in it! They asked me to check with my auto insurance company to see if i I took my car in to check my air conditioning and found out there was a hole in it! They asked me to check with my auto insurance company to see if it was covered. To my surprise it was and I only had to pay my deductible. They ordered the parts the same day and gave me a loaner and my car was ready in two days. Thanks again for the quick turnaround. More

Insp oil change pwr window problem Done complete and on time. Car was even washed. However I don't expect to have to replace the regulator on a CPO Lincoln at 38k miles. Will influence Done complete and on time. Car was even washed. However I don't expect to have to replace the regulator on a CPO Lincoln at 38k miles. Will influence my next car purchase More

Quick and easy L-O-F, PA Inspection, Rotate Very pleased with the service but could have saved $35 by using McQuillen in Girard. I received identical services for my other car plus full synthet Very pleased with the service but could have saved $35 by using McQuillen in Girard. I received identical services for my other car plus full synthetic instead of synthetic blend at a better price. Next time I will price shop. More

Service, Stat Inspection I was not happy with the price of the PA inspection. An average of $18.30 more than the other dealers in the area before taxes. I was not happy with the price of the PA inspection. An average of $18.30 more than the other dealers in the area before taxes. More