Bob Ferrando Ford - Service Center

Great Service Experience at Bob Ferrando Ford. My service department experience was a good experience. In their customer friendly dept, they got me in/out & took care of the problem. Please than My service department experience was a good experience. In their customer friendly dept, they got me in/out & took care of the problem. Please thank them for helping me. More

Lube,oil of vehicle. Work done timely. Great job as always. I purchase all my company vehicles from them. Is this 25 words. I am very satisfied with there work. Thank you. Great job as always. I purchase all my company vehicles from them. Is this 25 words. I am very satisfied with there work. Thank you. More

Routine service I took my Taurus in for an oil change and tire rotation. The service writers are very friendly and efficient at getting the cars in and serviced quick I took my Taurus in for an oil change and tire rotation. The service writers are very friendly and efficient at getting the cars in and serviced quickly. I also mentioned a concern about my steering wheel and they diagnosed the problem and ordered parts. I'm always treated well at Bob Ferrando Ford and highly recommend the service department. More

Great service These guys are always great. Friendly and efficient. Always accommodating. Answer any questions appropriately. Had 9 AM appointment for 10000 mile These guys are always great. Friendly and efficient. Always accommodating. Answer any questions appropriately. Had 9 AM appointment for 10000 mile maintenance and was on my way home by 9:45AM More

Strong effort to solve issues This team continues to try and solve percistant nav problem doing good job and not giving up despite lack of support from Ford engineering Design pr This team continues to try and solve percistant nav problem doing good job and not giving up despite lack of support from Ford engineering Design problem is apparent More

Easy and curtesy Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service dep Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service department are the back bone and should be commended!! More

Service department is always exceptional. Work is done right the first time. Never have to return and get a concern addressed for a second time. department is always exceptional. Work is done right the first time. Never have to return and get a concern addressed for a second time. More

Unexpected repair I had a window module go bad, window was stuck down. They got me squeezed in there busy schedule before the holiday. Fixed the window. Great and very I had a window module go bad, window was stuck down. They got me squeezed in there busy schedule before the holiday. Fixed the window. Great and very helpfull . More

never have a complaint I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looke I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looked at and fixed as soon as they can! Thank you guys. More

Quick, Efficient & Expert service I appreciate the expertise of the Bob Ferrando service department. They are friendly, know their jobs and never recommend unnecessary service. I can I appreciate the expertise of the Bob Ferrando service department. They are friendly, know their jobs and never recommend unnecessary service. I can trust them More