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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,448 Reviews

1,448 Reviews of Bob Ferrando Ford - Service Center

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January 07, 2019

oil change- ferrando has always been very accomodating when i need to schedule service. They are quick to get me in and there are never any hassles or surprises. More

by mbarr101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 07, 2019

Good service Did a good job replacing brakes, a little longer than quotes but not bad service. I would recommend them for service on any Ford vehicles More

by Joeshmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 31, 2018

Oil change & tire rotation The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of More

by Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney& Arlen
December 24, 2018

Gretservice!! Had an appointment for oil change and the service engine light came on day before. They took care of everything at the oil change. Covered by warranty More

by Jacobs60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Hassle-free recall service. In and out in minutes and they provided a loaner. They did two recalls at the same time. I can't even tell they took things apart. More

by Ferrando customer #805274017511071352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
December 21, 2018

The Concierge Service for my Lincoln was wonderful. Both John and Clyde were wonderful to work with. My car was serviced and cleaned and brought back to me within a 3 hour time span. Since they were do More

by CBAILEY814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Clyde from Service., Pat McCafferty
December 20, 2018

HEATED SEATS NOT WARM ENOUGH TO MY LIKEN. I have cooling and heated seats in my 2018 MKC. I've checked reviews and i'm not the only one who thinks the heated seats are not as warm as cars that More

by CJCHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney, Craig Murphy
December 19, 2018

service experience. Excellent service. They were right on time picking the car up and bringing it back. Had a clean car to boot. The service person I talked to on the ph More

by Rbensink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty
December 19, 2018

they did a great job Very efficient and did a great job, we were experiencing a problem and it is fixed. It was very pricy, think because the indicator was in the gas tan More

by INFO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2018

Thank you! Always a fantastic experience! Thank you all very much. It is always a pleasure to have my vehicle serviced here. You are all doing a great job More

by MIKE.HESS.P0PY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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