1,411 Reviews of Bob Ferrando Ford - Service Center
Unexpected repair I had a window module go bad, window was stuck down. They got me squeezed in there busy schedule before the holiday. Fixed the window. Great and very I had a window module go bad, window was stuck down. They got me squeezed in there busy schedule before the holiday. Fixed the window. Great and very helpfull . More
never have a complaint I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looke I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looked at and fixed as soon as they can! Thank you guys. More
Quick, Efficient & Expert service I appreciate the expertise of the Bob Ferrando service department. They are friendly, know their jobs and never recommend unnecessary service. I can I appreciate the expertise of the Bob Ferrando service department. They are friendly, know their jobs and never recommend unnecessary service. I can trust them More
needed pa st inspection Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & was on my way. More
Excellent as always The guys at the desk and ladies in accounting are always so friendly and personable. The ability to get a loaner car is a definite perk also. The guys at the desk and ladies in accounting are always so friendly and personable. The ability to get a loaner car is a definite perk also. More
Great dealership Service was great and very fair costs for my repairs, the repair was explained by Arlen and finished in less time expected, Would reccomend for frien Service was great and very fair costs for my repairs, the repair was explained by Arlen and finished in less time expected, Would reccomend for friendly honest .service More
Always A++++ Never had a bad experience with Ferrando service department.... The people who work there are always helpful, explain what needs to be done and their Never had a bad experience with Ferrando service department.... The people who work there are always helpful, explain what needs to be done and their work is outstanding. In this day and age it's difficult to find a place you can trust ... Now if you'd only move closer to North East I'd give extra stars!! More
Always good service We are always pleased with Arlen and the service.very disappointed to see they took away the senior discount. We have been going ther for years We are always pleased with Arlen and the service.very disappointed to see they took away the senior discount. We have been going ther for years More
Great customer service! The guys are always very helpful and do their best to get me in when it’s convenient for me. The service guys always go above and beyond to make sure The guys are always very helpful and do their best to get me in when it’s convenient for me. The service guys always go above and beyond to make sure my car is safe & sound without charging an arm & leg. More
Ordinary oil change and tire rotation If I wasnt happy with the service department I wouldn’t keep going back. From the initial phone call to check out, every person is the best that can b If I wasnt happy with the service department I wouldn’t keep going back. From the initial phone call to check out, every person is the best that can be and helps me feel confident that I can trust my vehicle being serviced properly. I especially love to deal with Arlen Bird. He deserves special kudos always. More