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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,411 Reviews

1,411 Reviews of Bob Ferrando Ford - Service Center

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December 19, 2018

service experience. Excellent service. They were right on time picking the car up and bringing it back. Had a clean car to boot. The service person I talked to on the ph More

by Rbensink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty
December 19, 2018

they did a great job Very efficient and did a great job, we were experiencing a problem and it is fixed. It was very pricy, think because the indicator was in the gas tan More

by INFO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2018

Thank you! Always a fantastic experience! Thank you all very much. It is always a pleasure to have my vehicle serviced here. You are all doing a great job More

by MIKE.HESS.P0PY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
December 10, 2018

Great Service Experience at Bob Ferrando Ford. My service department experience was a good experience. In their customer friendly dept, they got me in/out & took care of the problem. Please than More

by edge2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
December 07, 2018

Lube,oil of vehicle. Work done timely. Great job as always. I purchase all my company vehicles from them. Is this 25 words. I am very satisfied with there work. Thank you. More

by SBLACKBURN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird , Scott Wolfe
December 07, 2018

Routine service I took my Taurus in for an oil change and tire rotation. The service writers are very friendly and efficient at getting the cars in and serviced quick More

by JimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane , John Barney
December 06, 2018

Great service These guys are always great. Friendly and efficient. Always accommodating. Answer any questions appropriately. Had 9 AM appointment for 10000 mile More

by Kmassello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department. Did not get any names.
December 03, 2018

Strong effort to solve issues This team continues to try and solve percistant nav problem doing good job and not giving up despite lack of support from Ford engineering Design pr More

by PASHINGLEMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager John
November 27, 2018

Easy and curtesy Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service dep More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen and John in service and Barb in financial., Scott Wolfe
November 22, 2018

Service department is always exceptional. Work is done right the first time. Never have to return and get a concern addressed for a second time. More

by Bob51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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