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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,411 Reviews

1,411 Reviews of Bob Ferrando Ford - Service Center

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August 09, 2024

Arlyn in service was very personable and provided great customer service, very pleased with him More

by berly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Ferrando Ford has got to have the best service department in the tri state area. That’s how I’d rate them 👍 More

by T King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Went there to have a sync update done and they also found a recall and they took care of that also. The service manager was outstanding and I may start going there for all my service work because of the exce More

by irlutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

I called the service department and asked if there was an opening to look at my right rear tire because my car computer was reading a very low pressure reading. I was told they were busy with state inspectio More

by Bonnie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

John & Arlen have always taken good care of my husband & especially of me since he passed. More

by EEE_VIOLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

They are nice and they are very helpful. They are good at telling you when something is wrong. More

by Teddybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Bob Ferrando Ford was courteous and had the oil change done in a timely manner. More

by May.luanne29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Service technician Colby Pecorella did a fantastic job servicing my vehicle. He kept it clean and neat during the service More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Pecorella
July 30, 2024

Have bought many vehicles at Ferrando along with service at this site. Always have had good outcomes and professional communication. TY! More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

I had an unusual problem with my truck. They found the problem and had it fixed in 2 days. Awesome service. More

by gwaite1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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