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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,455 Reviews

1,455 Reviews of Bob Ferrando Ford - Service Center

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June 11, 2019

Inspection Always a class establishment that handles all our needs! Service and accommodations are top notch! Doug and the entire service team always go out of More

by MIKE.HESS.P0PY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
June 10, 2019

Service Had car inspection and some other work done. Service was prompt at appointment time and got the work done in a short amount of time then when I thoug More

by steelchief55@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

Excellent Overall my experience was excellent as they fixed my Mariner which is 9 years old and runs like a new car. They even granted me a loaner since it was More

by GJACOBSPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and John and Aaron
June 06, 2019

They only fixed two of three items I came in for repair. Two items fixed out of three. My biggest issue is that a new flashlight I put in my car that morning was taken from my car. It was not an expensive i More

by LakeEriePa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know anyone in service , Pat McCafferty
June 06, 2019

Battery I was having issues with my 2016 Ford Explorer intermittently not starting. Took it to Auto Zone for a battery check and told it was fine and I should More

by WUEWATTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
June 05, 2019

Great customer service The fellows in the service center are always there to help and answer questions. I would recommend anyone to this service center. They are only a phon More

by Runt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
June 01, 2019

Service My car was in and out very quickly for 25,000 mile service. No complaints, as usual I have done my business at Ferrando for well over 25 years. More

by BigT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCafferty
May 29, 2019

state inspection & the works They did a. good job on the inspection & service was very good. The worker s were well qualified & were friendly & helpful. I was very satisfied with More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas T. Cane service advisor
May 29, 2019

Routine truck service Service manager explained the service requirements that were going to be done on my truck. The service was started on the scheduled time and finished More

by bbruprec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Took care of my problem in a very timely manner and totally I had a problem with air conditioner and they fixed it and inspected the car and did a lube oil change and filter and got it all done before noon fo More

by Hot rod lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe
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