Bob Ferrando Ford - Service Center

Polite, knowledgeable and to the point. The sales department and service center are nothing less than top-shelf. Pat McCafferty, Dana Greenawalt and Arlen Bird have been there for years and The sales department and service center are nothing less than top-shelf. Pat McCafferty, Dana Greenawalt and Arlen Bird have been there for years and for the right reasons. The high level of experience, skill and integrity expressed towards their customers is unmatched. More

Top rate service Needed a repair on my sunroof motor. Everything was done as promised and in less time than expected. John Barney is an excellent service manager. He k Needed a repair on my sunroof motor. Everything was done as promised and in less time than expected. John Barney is an excellent service manager. He keeps us coming back for oil changes and repairs. More

No problem Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go More

Excellent work done quickly. Thank you for quickly taking care of the recalls on my vehicle. I know when I bring my vehicle into you it is in good hands. done quickly. Thank you for quickly taking care of the recalls on my vehicle. I know when I bring my vehicle into you it is in good hands. More

Phenominal I went to Firestone as I had some lights on my dash. I'm not an overly mechanical person, and they said you've got to get it to a dealer. It's probabl I went to Firestone as I had some lights on my dash. I'm not an overly mechanical person, and they said you've got to get it to a dealer. It's probably a bad PCM. I reached out to the dealer, spoke to Arlin (hope I spelled that right) and he quoted me how much one of those would cost, and he said but get it in here for a diagnostic. I was like but I just had one... And he said they probably didn't know what they were doing. I thought what the heck, made my appointment, 1 diagnostic later, and 1 wrong amped blown fuse replaced with the correct fuse, and my car is purring again (well, at least as much as a 2007 can purr) The level of proffesionalism displayed by your staff advising me that I had probably been misdiagnosed, and not trying to make a quick buck off of me will leave me a loyal customer More

Great Quick,didn’t have to wait for a long time. Everyone was very nice, professional. I trust them with anything my vehicle needs to have done. Quick,didn’t have to wait for a long time. Everyone was very nice, professional. I trust them with anything my vehicle needs to have done. More

Great Service!! Car was in for inspection. We had some things that needed fixed and were promptly taken care of. Great communication between the Service Department an Car was in for inspection. We had some things that needed fixed and were promptly taken care of. Great communication between the Service Department and myself. I was kept informed throughout the whole process. A very good Service Department. Highly recommended. Thank you!! More

Great experience! Went for my routine state inspection. Had a great experience. Friendly staff and quick service. I would highly recommend to anyone looking for a place Went for my routine state inspection. Had a great experience. Friendly staff and quick service. I would highly recommend to anyone looking for a place for service. More

Great job and service from start to finish,,they got me in a I would definitely recommend for sure great service ,very friendly people ,and they got me in and out much faster then I had expected.from parts to se I would definitely recommend for sure great service ,very friendly people ,and they got me in and out much faster then I had expected.from parts to service they all did a fantastic job on my Ranger. More

State inspection I scheduled my inspection on my 2017 Lincoln MKZ Hybrid just a few days ahead of time. The service department was able to schedule me at a convenient I scheduled my inspection on my 2017 Lincoln MKZ Hybrid just a few days ahead of time. The service department was able to schedule me at a convenient time for me. The employees were very friendly and professional. I waited for my vehicle for a short time and left with a freshly washed car! More