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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,455 Reviews

1,455 Reviews of Bob Ferrando Ford - Service Center

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July 30, 2019

fast friendly fast and friendly no attempt to over sell needed or unneeded service. best place to take ford products for needed or preventitive service. will be bac More

by RJDIDION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

Great service! Great service at Ferrando as usual. In and out in 45 minutes. Got an oil change appointment the same day I requested it, and spent very little time More

by BJLORINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
July 27, 2019

Great service Techs had my car in and out in an hour with a 70K inspection. 800 mile road trip the next day. Perfect time with confidence in my vehicle to get me t More

by Pittmac68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlin and and the gang at the service desk are always welcoming and courteous. Thank you to the techs and parts department too.
July 26, 2019

Friendly service Arlen is always happy and accommodating. Friendly service. Nice to not be taken advantage of by a service department. Would definitely recommend this More

by 4run4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird, Adam Patterson
July 24, 2019

Recall handled fast and efficient Very professional team from calling to schedule, getting a loaner to final finish. I appreciate this groups commitment to excellence! I know I’ll alw More

by LSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen, two others at service desk in garage and checkout.
July 24, 2019

Great Dealer With the staff and owner WHY go anywhere else. They all go above and beyond for anything you and your vehicle needs, from the moment you step on prope More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Arlen in service
July 20, 2019

Great service Good care to our Mustang. Inspection & oil change. Review all services. Priced with discounts. Work done in timely manner. Thank you Ferrando service More

by DAN.ROMANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe, Brittany Benjamin
July 17, 2019

Oil change It was very good service when they offered a free rental car when the oil change turned into a larger project. I was able to return to work while the More

by Ryan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember name of service desk person, but he was very helpful. , Pat McCafferty
July 17, 2019

Routine service Drove into service area and they started to work on it. This was part of the complimentary service that comes with the purchase of a used car. All w More

by dja618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
July 17, 2019

Great service The shop staff were great! We were broke down while traveling and they got us repaired quickly, as well as transportation to and from a hotel. I have More

by Jim A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All in Service Dept.
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