Bob Ferrando Ford - Service Center

A True Car Above All Competition While seated in the waiting room a conversation arose, among the consumers, about this service dept. One after another, a total of six people, all cit While seated in the waiting room a conversation arose, among the consumers, about this service dept. One after another, a total of six people, all cited their reasons for traveling, sometimes passing other Ford dealerships to be serviced here. Many citing that the mechanics to not try to up charge you for something else. They always remain focused on the issue at hand and will do their best to provide you with options. The service managers are indeed straight forward and yet courteous. I for one travel 35 miles to come here, also, passing another Ford dealership. More

Oil change/tires As usual, my car is serviced for what I brought it in for plus small extras. It is ready on time and the price is fair. The guys are polite and very As usual, my car is serviced for what I brought it in for plus small extras. It is ready on time and the price is fair. The guys are polite and very helpful. More

Very accommodating! Very accommodating even though I have never been a customer until now. They did a great job servicing my car and detailing it. I’ll be back for sure! Very accommodating even though I have never been a customer until now. They did a great job servicing my car and detailing it. I’ll be back for sure! More

Inspection Ferrando Ford has a very friendly team of professional service members! They are thorough, prompt, and considerate. I continue to be impressed with th Ferrando Ford has a very friendly team of professional service members! They are thorough, prompt, and considerate. I continue to be impressed with the individual attention they give each of their customers. More

Problem solved, friendly people I was very satisfied with the way my car problem was diagnosed and taken care of. Part had to be ordered they called me when part came in, made appoin I was very satisfied with the way my car problem was diagnosed and taken care of. Part had to be ordered they called me when part came in, made appointment had my car back in just a few hours. More

Great Timely and friendly everything was good Liked having my car washed The loaner was a bonus too made it super convenient Was glad to get the discou Timely and friendly everything was good Liked having my car washed The loaner was a bonus too made it super convenient Was glad to get the discount from the email for the winter check More

Brakes replaced and oil changed Very happy that it took less than 2 hours to change my brakes, rotors and do an oil change. Service includes a car wash also, always a bonus! Comforta Very happy that it took less than 2 hours to change my brakes, rotors and do an oil change. Service includes a car wash also, always a bonus! Comfortable lounge with coffee, water and candy. More

recall repair went quickly and efficiently The recall went fine. I am disappointed to have been sold a car with a faulty transmission which Ford has no intention of correcting. I went with Ford The recall went fine. I am disappointed to have been sold a car with a faulty transmission which Ford has no intention of correcting. I went with Ford after GM took bailout money. I want to stay American so I will likely go back to Chevrolet. During the latest TCM replacement I was told my warrantee was extended to 150k miles. I wasn't told there were limitations. Sad. More

Fast & polite & understanding Took my Trk into ferrando ford sat. Water pump went bad, they said it would be fixed asap, plus they also got me a loner vehicle. Greatly appreciate t Took my Trk into ferrando ford sat. Water pump went bad, they said it would be fixed asap, plus they also got me a loner vehicle. Greatly appreciate there work., and special thanks to Todd Kroh More

Recall and oil change Awesome staff friendly welcoming efficient service staff great checkout girl always very nice We have been doing business there for thirty years alw Awesome staff friendly welcoming efficient service staff great checkout girl always very nice We have been doing business there for thirty years always the same More