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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,412 Reviews

1,412 Reviews of Bob Ferrando Ford - Service Center

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July 26, 2019

Friendly service Arlen is always happy and accommodating. Friendly service. Nice to not be taken advantage of by a service department. Would definitely recommend this More

by 4run4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird, Adam Patterson
July 24, 2019

Recall handled fast and efficient Very professional team from calling to schedule, getting a loaner to final finish. I appreciate this groups commitment to excellence! I know I’ll alw More

by LSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen, two others at service desk in garage and checkout.
July 24, 2019

Great Dealer With the staff and owner WHY go anywhere else. They all go above and beyond for anything you and your vehicle needs, from the moment you step on prope More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Arlen in service
July 20, 2019

Great service Good care to our Mustang. Inspection & oil change. Review all services. Priced with discounts. Work done in timely manner. Thank you Ferrando service More

by DAN.ROMANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe, Brittany Benjamin
July 17, 2019

Oil change It was very good service when they offered a free rental car when the oil change turned into a larger project. I was able to return to work while the More

by Ryan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember name of service desk person, but he was very helpful. , Pat McCafferty
July 17, 2019

Routine service Drove into service area and they started to work on it. This was part of the complimentary service that comes with the purchase of a used car. All w More

by dja618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
July 17, 2019

Great service The shop staff were great! We were broke down while traveling and they got us repaired quickly, as well as transportation to and from a hotel. I have More

by Jim A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All in Service Dept.
July 16, 2019

Air bag replacement Awesome quick and efficient outstanding THX easy to work with friendly always performed work on time or shorter service rep even took time to explain More

by Jeff2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
July 12, 2019

Fantastic Service The service department is fantastic. They are polite, knowledgeable and very helpful. They called me when to tell me what was needed to pass inspectio More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service members , Craig Murphy
July 11, 2019

Flexible, kind, informative, and efficient They were able to work my car into their schedule to make it drivable again. Brakes, wheel bearings, and found ways to save me money. In a word, fanta More

by William6134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name unfortunately, but he was great to work with
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