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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,455 Reviews

1,455 Reviews of Bob Ferrando Ford - Service Center

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December 19, 2019

State inspection I was asked if I wanted my tires rotated and said no, then 3 to 4 minutes later changed my mind and told service team who said it was too late as they More

by VPROSS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 16, 2019

Short quick and to the point. The get you in see what you. See get the ok, and get ur done! Only swat is needed, I always trust them. Great to deal with.. More

by BASSKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
December 13, 2019

New tires with av$140 rebate As always I received great service from Ferrando Ford. Theirs is the best service department I have ever seen in over 50 years of More

by GJACOBSPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlan and John in serviceThanks
December 13, 2019

Tire problem My tire pressure light came on while I was driving near the dealership. They took my car right in and worked on the problem. It was fixed in a half h More

by Aubreydaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
December 12, 2019

A job well done by the service department and the people che My visit at Ferrando Ford the check in was quick my questions were answered my vehicle was taken in for service on the year right time More

by sjaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCafferty
December 11, 2019

Lied to about cost I was lied to about cost and left standing in the cashier office by the service manager by him walking away and not wanting to discuss the over priced More

by Montagna4438
Recommend Dealer
No
Employees Worked With
None
December 11, 2019

Best ford dealership around the area They take care of your vehicle like it was their own couldn’t ask for a greater bunch of people That’s all l have More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen bird
December 11, 2019

Arlen is fantastic and is always so kind and helpfull!! Arlen is great and goes above and beyond!! He addressed all of my concerns. I felt well taken care of. He is so kind and helpfull. I know that everyth More

by Specialk1382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
December 10, 2019

Best Service deparment in the area! Caliper locked up on my truck, I called John Barney , told me he would squeeze me in. Truck was repaired. was their less than 2hrs. I would highly More

by cherico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney, Arlen and Doug
December 10, 2019

Very satisfied with Ferrando Ford service dept Another good experience with Ferrando’s Service Dept Staff. Always friendly, helpful and very kind and courteous. Merry Christmas and Happy New Year t More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Baney.
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