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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,412 Reviews

1,412 Reviews of Bob Ferrando Ford - Service Center

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October 16, 2019

Inspection Ferrando Ford has a very friendly team of professional service members! They are thorough, prompt, and considerate. I continue to be impressed with th More

by Jonali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
October 15, 2019

Problem solved, friendly people I was very satisfied with the way my car problem was diagnosed and taken care of. Part had to be ordered they called me when part came in, made appoin More

by BOBJRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
October 14, 2019

Great Timely and friendly everything was good Liked having my car washed The loaner was a bonus too made it super convenient Was glad to get the discou More

by martysmarketing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
October 12, 2019

Brakes replaced and oil changed Very happy that it took less than 2 hours to change my brakes, rotors and do an oil change. Service includes a car wash also, always a bonus! Comforta More

by Churchill luanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 11, 2019

recall repair went quickly and efficiently The recall went fine. I am disappointed to have been sold a car with a faulty transmission which Ford has no intention of correcting. I went with Ford More

by N3EPU
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Service Good service, friendly customer service Did not have to wait long for car to ge serviced Really Happy they offered to wash my car afterwards More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 10, 2019

Recall and oil change Awesome staff friendly welcoming efficient service staff great checkout girl always very nice We have been doing business there for thirty years alw More

by JACKM4013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCafferty
October 10, 2019

Fast & polite & understanding Took my Trk into ferrando ford sat. Water pump went bad, they said it would be fixed asap, plus they also got me a loner vehicle. Greatly appreciate t More

by jasnyder1813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug ?? One of the service reps, that i felt with
October 10, 2019

Always competent friendly service, Always professional, knowledgeable and competent staff. I've been a customer for many years and I always recommend Bob Ferrando Ford World to family a More

by KJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen
October 09, 2019

New Tiire Had a new tire and wheel well put on my old tire was in the trunk that had blown it would have been nice to know what a mess there was in my trunk t More

by Jad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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