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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,412 Reviews

1,412 Reviews of Bob Ferrando Ford - Service Center

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November 06, 2019

Great service dept. Just a suggestion offer a car wash. And free inspections like on my wife’s car she has a Nissan. You could offer a free tire rotation because you take More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney and arlen
October 25, 2019

inspection even the waiting room seemed busy the wait was not too long \.coffee and tv is available, pleasant atmosphere. glad we didn't need any repairs to pas More

by GENEANDPATTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty
October 23, 2019

Professional I was updated throughout the day Friendly professional service form scheduling to pick up inwas kept in the loop. My trick was serviced in a timely manner. This Ford dealership is ou More

by Johnbokulich@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Arciuolo
October 23, 2019

Service was great!! Arlen really took care of me. Excellent service! Got me in a loaner so it didn’t disrupt my day. Will definitely be back again!! More

by Thannah84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
October 22, 2019

Always the best!!! Service is always amazing, fast, and accommodating!! They are always there to take care of the truck!! Doug is the best! Thank you for your service More

by MIKE.HESS.P0PY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 21, 2019

Quick & Easy Made appointment for early drop off using my phone app with a request to call ASAP once service is completed. I was called in a reasonable amount of More

by Gregg16417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Casane
October 21, 2019

Highly recommend Got my car in quickly and fixed the correct way. Was in and out and on my way within and hour . I highly recommend to everyone More

by INDYCGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 18, 2019

A True Car Above All Competition While seated in the waiting room a conversation arose, among the consumers, about this service dept. One after another, a total of six people, all cit More

by Mystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug in service
October 17, 2019

Oil change/tires As usual, my car is serviced for what I brought it in for plus small extras. It is ready on time and the price is fair. The guys are polite and very More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I don’t remember their names. I’ll be more attentive next time.
October 17, 2019

Very accommodating! Very accommodating even though I have never been a customer until now. They did a great job servicing my car and detailing it. I’ll be back for sure! More

by Greene12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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