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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,412 Reviews

1,412 Reviews of Bob Ferrando Ford - Service Center

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December 08, 2019

15k service and inspection Scheduled a 15000 mile service and state inspection. The loaner car was the cleanest car I’ve gotten and I appreciate it. I am disappointed in the ser More

by Fordtruck13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
December 05, 2019

Ferrando service always delivers John got me in and out within a reasonable period of time, which is very important to me. He also followed up promptly on another issue regarding my More

by rahilldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

30000 service service & state inspection was done in a reasonable amount of time with suggestions on what needs to be done in the future. The service department has More

by TOBY961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john barney
November 28, 2019

Fast friendly I Always love going out here. They treat you very professional and are very friendly and helpful with your needs for your car thank you More

by ingro284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service and parts department
November 27, 2019

Excellent pick/up drop off service for State Inspection Easily made arrangements for pick up of my MKC for state insp. Dealer picked up MKC, left a loaner vehicle, and returned my MKC by mid day. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney, Arlin
November 22, 2019

Good service on new tires. Matched tire prices and appointment went off without a hitch. I will definitely buy tires there again. The cashier was very nice and submitted the tir More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and John Barney
November 22, 2019

Always satisfied Was due for inspection, but had concern about a noise and they thoroughly checked it out for me.Always accommodate my work schedule. Vehicle is alway More

by Lizzy96684
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arlen and Doug in service
November 21, 2019

Incredible dealership to buy a car and to have it serviced! I have been buying my cars at Ferrando’s for over 30 years. A. Dealership with great people, from the sales staff to the service department. The exc More

by Tirthern visitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and the entire service department., Craig Murphy
November 21, 2019

Great service, as usual. I like a friendly greeting, then great service and out the door in a reasonable amount of time. I get this at Ferrando.every visit. More

by ANDYKYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlin Bird
November 21, 2019

Easy service experience. Making the appointment, pick up and delivery and first service check for free are all winners. The staff was friendly and helpful and it was a great e More

by LincolnGirl710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
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