Bob Ferrando Ford - Service Center

Tire problem My tire pressure light came on while I was driving near the dealership. They took my car right in and worked on the problem. It was fixed in a half h My tire pressure light came on while I was driving near the dealership. They took my car right in and worked on the problem. It was fixed in a half hour. The mechanic checked all the tires to make sure all were ok. More

A job well done by the service department and the people che My visit at Ferrando Ford the check in was quick my questions were answered my vehicle was taken in for service on the year right time My visit at Ferrando Ford the check in was quick my questions were answered my vehicle was taken in for service on the year right time More

Lied to about cost I was lied to about cost and left standing in the cashier office by the service manager by him walking away and not wanting to discuss the over priced I was lied to about cost and left standing in the cashier office by the service manager by him walking away and not wanting to discuss the over priced amount!!!! More

Arlen is fantastic and is always so kind and helpfull!! Arlen is great and goes above and beyond!! He addressed all of my concerns. I felt well taken care of. He is so kind and helpfull. I know that everyth Arlen is great and goes above and beyond!! He addressed all of my concerns. I felt well taken care of. He is so kind and helpfull. I know that everything is taken care when Arlen works on my car! More

Best ford dealership around the area They take care of your vehicle like it was their own couldn’t ask for a greater bunch of people That’s all l have They take care of your vehicle like it was their own couldn’t ask for a greater bunch of people That’s all l have More

New truck already broke. Bought it yesterday Service is now trying to figure out why the issue. Is there. They do far said this is a first. I am very displeased. I am wasting over an hour so far Service is now trying to figure out why the issue. Is there. They do far said this is a first. I am very displeased. I am wasting over an hour so far and they still have no idea what’s wrong. This product has disappointed me greatly. More

Best Service deparment in the area! Caliper locked up on my truck, I called John Barney , told me he would squeeze me in. Truck was repaired. was their less than 2hrs. I would highly Caliper locked up on my truck, I called John Barney , told me he would squeeze me in. Truck was repaired. was their less than 2hrs. I would highly recommend! More

Very satisfied with Ferrando Ford service dept Another good experience with Ferrando’s Service Dept Staff. Always friendly, helpful and very kind and courteous. Merry Christmas and Happy New Year t Another good experience with Ferrando’s Service Dept Staff. Always friendly, helpful and very kind and courteous. Merry Christmas and Happy New Year to you all. More

Super Satisfied I highly recommend Fernando Ford service department! They are so wonderful to work with! I’ve taken my car there for service several times and they h I highly recommend Fernando Ford service department! They are so wonderful to work with! I’ve taken my car there for service several times and they have never disappointed me! Very friendly and honest people. More

Perfect I had a recall for my vehicle for the passenger air bag. Orginally I had it scheduled for west 26th street. What a mistake. They put me down for the I had a recall for my vehicle for the passenger air bag. Orginally I had it scheduled for west 26th street. What a mistake. They put me down for the wrong day. Didn't even call to say hello, we have your item for your recall. I had my client with me and I was at work and scheduled my day with my boss and client to get this done as I need my vehicle for work. Hence forward to Girard, Pa. They called me when they got the part in, even got the date correct when I brought it it. And they listened to be grumble about my awful experience at the other dealership. We got smiles, someone will be right with you. These seem like trivial things but to us it means the world. Makes my husband and I want to buy our next vehicle there!! Thank you! More