Bob Ferrando Ford - Service Center

Worked with Arlen Bird. He was professional, courteous, and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. More

When I arrived I was greeted with a smile, and given the factory spec on the procedure that needed to be done. When it was completed, the specs we're explained what they did. 👍 factory spec on the procedure that needed to be done. When it was completed, the specs we're explained what they did. 👍 More

Unbeatable service with knowledgeable, caring staff! Every time my vehicle needs something, Doug Casane goes above and beyond, making 100% sure that not only my car is safe, but I am too. Every time my vehicle needs something, Doug Casane goes above and beyond, making 100% sure that not only my car is safe, but I am too. More

My vehicle was starting to over heat on the weekend so I called on Monday morning and John said I could bring it out but was not sure that they could fix it that same day. He was able to work me in between called on Monday morning and John said I could bring it out but was not sure that they could fix it that same day. He was able to work me in between other appointments and put me in a loaner. I was not expecting it to be done for at least a day. I got a call that same afternoon saying it was done. I would like to thank your service department for all they did for me when I did not have an appointment. They always do great work. More

Staff was very professional and personable. Service was completed and I was given a rental car while the work was done. I felt informed of the progress. completed and I was given a rental car while the work was done. I felt informed of the progress. More

Since, I bought my 2020 Ford Explorer from Todd. My Since, I bought my 2020 Ford Explorer from Todd. My first service for Oil change was professional and in a timely manner!! I think I have found the d Since, I bought my 2020 Ford Explorer from Todd. My first service for Oil change was professional and in a timely manner!! I think I have found the dealership I can trust!! Thank You Sean Jeffery More

Top notch service department I’ve never been let down by the service department at Ferrando. It’s one thing to find a nice deal on a vehicle. But it’s more important to know you c I’ve never been let down by the service department at Ferrando. It’s one thing to find a nice deal on a vehicle. But it’s more important to know you can depend on them for service. More

Fixed the issue in a short time and had us back on the road. The service department is top notch. I would recommend them to everyone!! road. The service department is top notch. I would recommend them to everyone!! More

From the day I stepped into this dealership I felt as though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to serv though they were concerned about my vehicle more so concerned about me, I will never go to another shop for automotive needs. , from purchase to service best there is Ford should be proud to such dedicated employees. More

As usual, they did an excellent job. Had me in and out in less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. less than an hour. I was totally surprised that they were even open during this crisis. I appreciate what they did. More