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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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March 19, 2020

It seems service was not as proactive as I thought they should have been. Tire pressure settings were extremely too high but more importantly not the same. I had to ask when my part would be in to find o More

by DadOfMany07
Recommend Dealer
No
Employees Worked With
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 19, 2020

Prompt service and friendly personnel. Garage was clean and neat. They were able to perform additional service that wasn’t scheduled before I arrived. Clear explanation on repairs made. More

by Ron
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 16, 2020

They are thorough on what they are doing, and keep you informed on what they have found. They also recommend the best solution for the problem. More

by bemeeker
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

I highly recommend Ferrando Ford, for sales and service. Everyone there is extremely professional, friendly and efficient. Their Service Department personnel know their jobs and gets it done, their custom More

by DWMILLS723
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

You all are awesome, I wouldn’t take my truck anywhere else for service/ repairs. also I really appreciate the courtesy pick up and drop off loner car. It really sets you guys apart. Thank you 👍👍 More

by vmvacca
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
February 23, 2020

Service need We feel confident to have our car taken care of by Ford's service department. The wait time is very satisfactory. The people are very friendly and kn More

by N3VHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of others., Taylor Irvin
February 21, 2020

Shawn is my contact and is always very helpful when I come in. I was mainly in the dealership for service and everything went very smooth. Always enjoy dealing here and plan to in the future. More

by DAYSHOMEFURN
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

The service and parts department crew is top notch. Always get in and out with a smile. Kudos to the finance girls they can take care of me getting the rebates I can get. More

by Pittmac68
Recommend Dealer
Yes
Employees Worked With
Too many to list
February 18, 2020

Still the best service department in the area! We love Arlin he is very accommodating and keeps our vehicle in shape. 106,000 miles strong. More

by HEYROSIE12
Recommend Dealer
Yes
Employees Worked With
Arlin
February 17, 2020

Arlen got me in on short notice. He’s really good at his job. They got me in sooner than expected and did a great job. That’s why I go there. More

by Phil83hd
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
Feb 26, 2020 -

Bob Ferrando Ford responded

Thank you, your business is greatly appreciated.

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