Bob Ferrando Ford - Service Center

Their service department does a great job and very courteous and great to deal with every time I need something and always calls if their is an issue. courteous and great to deal with every time I need something and always calls if their is an issue. More

This service department is very respectful and knows how to treat a customer... never had a bad experience with them. Very knowledgeable team will recommend there services to treat a customer... never had a bad experience with them. Very knowledgeable team will recommend there services More

"New" tires for a 2011 Ford F-150 I made an appointment to replace the original tires on my Ford F-150, which I had purchased new from this dealership in 2011. When I brought my truck I made an appointment to replace the original tires on my Ford F-150, which I had purchased new from this dealership in 2011. When I brought my truck in this morning for the tire change, I asked to see the tires before they were installed. The parts department got one of the tires and - after seeing the DOT number molded into the tire - learned that these 'new' tires were actually made in 2016. This dealership was selling four year old stock at new prices. This is totally unacceptable and I canceled the transaction. I contacted the General Manager who investigated this matter and validated the details of my experience. Beware of tire service at this dealer. More

Great service and they got me right in I would definitely recommend them for any service work you need done on your car or truck recommend them for any service work you need done on your car or truck More

They go above and beyond the norm as far as customer service. Always very helpful and very knowledgeable in answering any questions regarding service needs. service. Always very helpful and very knowledgeable in answering any questions regarding service needs. More

Friendly and helpful staff! Excellent work done on my car. Very happy with the service that I have received. I will be back! Thank you!! car. Very happy with the service that I have received. I will be back! Thank you!! More

Very happy with the service an friendly service guy. I had a descent loner car. Se you in the future. Thank you Sincerely Wendy Ruscitti had a descent loner car. Se you in the future. Thank you Sincerely Wendy Ruscitti More

Excellent service department, always curtious and thorough. Compared to other dealerships I've dealt with they are by far the best. Arlen and Doug do a great job. thorough. Compared to other dealerships I've dealt with they are by far the best. Arlen and Doug do a great job. More

Worked with Arlen Bird. He was professional, courteous, and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. and accommodating to my concerns. Waiting area was clean & actually cleaned while I was there. Good experience. More

When I arrived I was greeted with a smile, and given the factory spec on the procedure that needed to be done. When it was completed, the specs we're explained what they did. 👍 factory spec on the procedure that needed to be done. When it was completed, the specs we're explained what they did. 👍 More