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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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June 18, 2020

Serv.dept.went above and beyond expectations yesterday while performing service to my truck. They got backed up on the truck lift and offered me a loaner car. I went home and mowed my yard and I then got More

by Tony
Recommend Dealer
Yes
Employees Worked With
Doug Casane
June 15, 2020

Nothing but praise for Ferrando ford world. They gave me 3 free oil changes when I purchased my car,to be used within 1 year. It was a year and 3 months and they still honored my 3rd oil change. Thank you More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
June 11, 2020

They set up an appointment around my schedule and get my car checked out. They get me in an out in a reasonable time. They are wonderful to work with. More

by Malanj
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 06, 2020

Great service . As a 82 yr. old I wanted a dealership that I could trust and I found it here ! I have been with this dealership for many many years starting way bac More

by GPHEWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Nolan , Laurie Garber, Doug Casane
June 05, 2020

Inspection,maintenance & repair on Mustang GT Extremely satisfied with prompt ,professional, and thorough completion of State Inspection, scheduled maintenance and warranty sun visor repair on our More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 05, 2020

I would highly recommend ferrando ford to anyone...the service dept kept me well informed on what they were doing with my 2018 Ford escape....thanks guys for a job well done...a special thanks to Doug and More

by patty harman
Recommend Dealer
Yes
Employees Worked With
Doug Casane
June 04, 2020

45,000 mile check up, oil change and inspection I always go to Ferrando to have my car serviced. Always done quickly, professionally and for a reasonable cost. Would recommend to friends and family More

by lladro47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
June 04, 2020

Great, fast service! The employees were very responsive to my questions and got my vehicle in quickly for service. It was done the same day and everything looked great! More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

Service department is the best anywhere. Always there to help in an emergency and during routine maintenance. Never need to go back because a problem wasn't done right the first time. More

by Bob51
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 18, 2020

Arlen Bird is amazing! He’s very professional and extremely nice. Can’t say the same about John Barney. The guy is a dick head. More

by Caseyv727
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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