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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,414 Reviews

1,414 Reviews of Bob Ferrando Ford - Service Center

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July 21, 2020

Awesome Service We have always had quality service by friendly and helpful employees at Ferrando location. We have been customers at Ferrando for over approx. 38 year More

by SUSAN.VORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty, Craig Murphy, Laurie Garber, Doug Casane
July 21, 2020

Great service. Clean and friendly atmosphere. Loaner car was clean and ready to go. Overall an excellent experience. I will definitely visit them again. Thanks More

by xenophon18
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

can’t say enough about the great service i received. i’ve been disappointed at Erie ford Service departments vs the stuart and venice florida ones we use . i’d rate them more starts if i could. More

by pkgsail@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : every one top notch, Laurie Garber, Doug Casane
July 19, 2020

I had outstanding service from the moment I drove into the lot. The General Sales manager, Dana Greenawalt and the Service Department manager John Barney and his crew went above and beyond to handle every More

by ZSPORT
Recommend Dealer
Yes
Employees Worked With
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
July 14, 2020

Do not comment should NOT be a requirement to give you a review should Not be forced to comment if customer does not want to More

by TOOWEBBERS
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
July 10, 2020

Brought my car in for service was very pleased with work and time it took to complete the work although it was a simple job still had the work done way faster than expected ty all for your service kindness More

by williamramsey5
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
July 01, 2020

Excellent service from Arlen. I got scheduled quickly with the service appointment. I was waited on promptly when I got there. My oil change was done in less than an hour. I’m very happy with the service More

by Maryt
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Very good Arlan is right on top of my needs. He let me know what was going on with my truck. Greg in parts was so very helpful too! More

by kimcdanielson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Brown
June 26, 2020

Only been in service garage 2 times very bad experience both times won't use them again .very expensive and dont believe they k ew what they were talking about More

by Gshinko
Recommend Dealer
No
Employees Worked With
John Barney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 26, 2020

Always have good friendly service when I take my car into be checked. This time was for oil change and checkup. I will be bringing my car back for service again when needed. More

by mjdillon118@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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